ServiceNow HRIS Lead — Global Transformation

CBRE UK; Greater London; Presencial; GBP 60 000 - 90 000; Tempo integral

Resumo da oferta

CBRE UK is seeking an HRIS Functional Lead to drive the multi-year transformation of People Processes and Systems, with emphasis on ServiceNow HR Service Delivery, Knowledge Management and the Employee Service Centre.

You will partner with the Global Tower Lead and cross-functional teams to gather requirements, develop test scripts, support UAT, and ensure governance and data integrity across platforms within a global enterprise.

Qualificações

• Hands on experience with People Systems and Processes which must include ServiceNow.
• Bachelor's degree (BA/BS) in People, IT, or related field with 3–5 years' experience.
• Experience with functionality design requirements and implementation best practices.
• Experience guiding initiatives and stakeholders through change and process improvement.

Responsabilidades

• Provide guidance and direction to project and people teams for new initiatives across platform including case, portal and knowledge solutions and follow through to implementation and Hypercare.
• Ensure full gathering of requirements for enhanced functionality, procedures/protocols, process and workflows, approver levels and decision points.
• Own and manage the development of test scripts and UAT across the programme.
• Review existing processes to identify bottlenecks and recommend improvements for world-class employee experience.
• Document new processes and workflows per CBRE standards and align with governance.

Conhecimentos

ServiceNow

People Systems

Stakeholder management

Process mapping

Change management

Project coordination

Formação académica

Bachelor's degree

Descrição da oferta de emprego

CBRE UK is seeking an HRIS Functional Lead to drive the multi-year transformation of People Processes and Systems, with emphasis on ServiceNow HR Service Delivery, Knowledge Management and the Employee Service Centre.

You will partner with the Global Tower Lead and cross-functional teams to gather requirements, develop test scripts, support UAT, and ensure governance and data integrity across platforms within a global enterprise.