ServiceNow Developer (Greenfield) | JavaScript & Portal

Infotel Corp.; Prestwick; On-site; GBP 55,000 - 90,000; Full time

Job summary

Infotel UK is seeking a hands-on ServiceNow Developer to lead a greenfield implementation. You will design, configure and customize the platform, collaborating with technical stakeholders and business teams to deliver scalable, reliable, and user-friendly solutions.

The role requires at least two years of practical ServiceNow experience, with strong JavaScript skills and experience in Service Portal customization, ServiceNow Mobile, CMDB and LDAP integration.

Qualifications

• Minimum two years of hands-on development on the ServiceNow platform.
• Experience with Xanadu or later releases.
• Strong JavaScript development skills.
• Experience with Service Portal customization and ServiceNow Mobile.
• Familiarity with CMDB, LDAP integration and ITSM concepts.
• Experience with REST APIs and integrations.

Responsibilities

• Develop, configure and customise ServiceNow applications and functionality as part of a greenfield implementation.
• Build and maintain server-side and client-side functionality using JavaScript.
• Develop and customise Service Portal components, widgets and user interfaces using AngularJS, JavaScript, HTML and CSS.
• Support the configuration and customisation of ServiceNow Mobile applications, including mobile user experiences and branding.
• Configure and maintain the Configuration Management Database (CMDB), including CI classes, relationships and data quality.
• Support LDAP integration, including user and group synchronisation, authentication-related configuration and troubleshooting.
• Develop and maintain Business Rules, Client Scripts, Script Includes, UI Policies and other ServiceNow components.
• Configure workflows and automation using Flow Designer and standard platform capabilities.
• Work with technical and business stakeholders to translate requirements into effective ServiceNow solutions.
• Support testing, debugging, deployment and ongoing improvements across the implementation.
• Follow ServiceNow development best practices, prioritising maintainability, security and out-of-the-box functionality wherever appropriate.
• Desirable: Previous involvement in a greenfield ServiceNow implementation.
• ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD) certification.
• Experience with Integration Hub, MID Servers or the Identification and Reconciliation Engine (IRE).
• Knowledge of ITSM processes and ITIL principles.
• Experience with Automated Test Framework (ATF), update sets and application deployment practices.
• Familiarity with ServiceNow UI Builder and modern workspace development.

Skills

JavaScript

ServiceNow

AngularJS

Service Portal

CMDB

LDAP integration

REST APIs

Flow Designer

UI Builder

Communication

Job description

Infotel UK is seeking a hands-on ServiceNow Developer to lead a greenfield implementation. You will design, configure and customize the platform, collaborating with technical stakeholders and business teams to deliver scalable, reliable, and user-friendly solutions.

The role requires at least two years of practical ServiceNow experience, with strong JavaScript skills and experience in Service Portal customization, ServiceNow Mobile, CMDB and LDAP integration.