Senior ServiceNow Consultant - ITSM, SPM & Portals

Webologix Ltd/ INC; United Kingdom; On-site; GBP 70,000 - 100,000; Full time

Job summary

Webologix Ltd/ INC seeks an experienced Senior Technical Consultant - ServiceNow to lead the design, configuration, and implementation of ServiceNow solutions for enterprise customers.

The ideal candidate will work closely with stakeholders, platform administrators, and project teams during Agile sprints, providing technical leadership, solution design expertise, and best-practice guidance across the ServiceNow ecosystem.

Qualifications

• Minimum 5+ years of hands-on ServiceNow technical consulting experience.
• Proven experience delivering end-to-end ServiceNow implementations.
• Experience working in Agile/Scrum delivery environments.
• Strong client-facing consulting and stakeholder management skills.
• Certifications listed as mandatory for ServiceNow.

Responsibilities

• Configure, customise, and implement ServiceNow solutions during Agile sprint cycles.
• Act as a trusted technical advisor to clients and internal stakeholders.
• Provide mentorship and knowledge transfer to Platform Administrators and junior consultants.
• Design scalable and maintainable ServiceNow solutions aligned with industry best practices.
• Lead technical workshops, discovery sessions, and solution design discussions.
• Develop and maintain custom applications using ServiceNow App Engine and platform capabilities.
• Configure and enhance ITSM and SPM modules to meet business requirements.
• Design, develop, and maintain Service Portals and Service Catalog offerings.
• Create integrations between ServiceNow and third-party applications using REST, SOAP, and IntegrationHub.
• Perform code reviews and ensure adherence to development standards and governance frameworks.
• Support testing, deployment, and post-go-live activities.
• Collaborate with project managers, business analysts, architects, and customer teams to deliver successful project outcomes.
• Identify opportunities for platform optimisation and continuous improvement.

Skills

ServiceNow

ITSM

Service Portal

Service Catalog

Flow Designer

IntegrationHub

REST/SOAP

CMDB

Client-facing

Tools

ServiceNow App Engine

REST integrations

SOAP integrations

ATF

CI/CD (DevOps)

Job description

Webologix Ltd/ INC seeks an experienced Senior Technical Consultant - ServiceNow to lead the design, configuration, and implementation of ServiceNow solutions for enterprise customers.

The ideal candidate will work closely with stakeholders, platform administrators, and project teams during Agile sprints, providing technical leadership, solution design expertise, and best-practice guidance across the ServiceNow ecosystem.