Service User Support Specialist (Housing)

Comfort Care Services Limited; Woking; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Annual leave 28 days

Company Pension Scheme

Mileage paid

Car insurance paid

DBS paid

Paid training

Job summary

Comfort Care Services Limited is seeking a Support Assistant to deliver service user–centred support in line with management direction and company procedures. The role involves assisting managers and senior staff in daily operations of supported housing units and delivering physical and mental health support to service users.

You will work to implement each service user's support plan, maintain confidentiality, and comply with company policies and DBS requirements.

Responsibilities

• Supporting the Manager, Team Leader and Senior Staff in day to day operations of supported housing unit(s)
• Maximisation of SU interests by liaising with internal and external stakeholders; and implementation of each SU's support plan
• Safeguarding the rights and dignity of each SU; fostering a positive environment in which SUs are actively engaged
• Conducting daily assessment of SUs' mental and physical state; updating associated records and informing management
• Supporting SUs to build their confidence, self esteem and their ability to manage their mental health symptoms
• Promoting SUs' health and assisting in their accurate medication
• Promoting SU hygiene and personal presentation
• Supporting SUs with developing social skills and future independent living
• Supporting SUs with daily living skills and domestic chores
• Scheduling and attending appointments and daytime activities for SUs
• Encouraging and motivating SUs into employment, voluntary work and/or education
• Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation

Job description

Comfort Care Services Limited is seeking a Support Assistant to deliver service user–centred support in line with management direction and company procedures. The role involves assisting managers and senior staff in daily operations of supported housing units and delivering physical and mental health support to service users.

You will work to implement each service user's support plan, maintain confidentiality, and comply with company policies and DBS requirements.