Service User Involvement Facilitator

Nova Wakefield District Limited; Leeds; Hybrid; GBP 28,000 - 34,000; Part time

Job summary

Touchstone, a mental health and wellbeing charity operating in Yorkshire, is seeking a new role in Leeds to support community-led mental health services. The successful candidate will facilitate inclusive spaces where people with lived experience influence decision-making and contribute to meaningful change across the organisation.

The role requires experience engaging service users and excellent communication and interpersonal skills.

Qualifications

• Experience engaging service users and working with people with lived experience to influence service delivery.
• Excellent communication and interpersonal skills.

Responsibilities

• Facilitate inclusive and collaborative spaces to ensure lived experience influences decision-making.
• Contribute to meaningful change across the organisation by engaging service users and partners.

Job description

Starting at £31,173.24 pa/pro rata
22.5 hours per week
This role is fixed term for up to 3 years, with the possibility of extension.
Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire.

This a new and exciting role that will support Touchstone’s aspirations to further develop innovative community-led mental health services. The aim of the role is to facilitate inclusive and collaborative spaces, where people with lived experience influence decision-making and contribute to meaningful change across the organisation.
The successful candidate will have demonstrate experience of effectively engaging service users and working alongside people with lived experience to drive service improvement. You will also have excellent communication and interpersonal skills.
Information Session via TEAMS on Monday 26th October 2026 at 12pm
Email [e-mail] for a link to join
CLOSING DATE: Sunday 1st November 2026
Interviews will be held on: Tuesday 17th November 2026
Queries regarding this vacancy can be made to [e-mail]

Registered charity no: 1143640 | Company no: 07183132

Registered office: Nova Wakefield District Limited, 11 Upper York Street, Wakefield WF1 3LQ