Service Technician

Donnelly Group; Derry/Londonderry; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Holiday allowance

Health cash back

EAP (Employee Assistance Programme)

Paid parental leave

Pension & life cover

Private medical cover

Retail discounts

Cycle to work

Diamond membership

Continuous development

Job summary

Donnelly Group in the United Kingdom is seeking a skilled Service Technician to diagnose, repair and service vehicles while delivering an exceptional customer experience. You will enhance your expertise through manufacturer pathways and structured training to support ongoing professional growth.

Candidates must have NVQ Level 3 in Light Vehicle Maintenance & Repair (or equivalent), at least 2 years post-qualification experience, a full driving licence, and a strong focus on quality and

Qualifications

• Fully qualified – NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent (City & Guilds, BTEC).
• Minimum of 2 years post-qualification experience in a technician role.
• Prior use of manufacturer diagnostic equipment (training provided).
• Full valid driving licence.
• High attention to detail and commitment to delivering quality work.
• Enthusiasm for personal development and progression through the manufacturer pathway.

Responsibilities

• Diagnose, repair, and service vehicles
• Carry out road tests to ensure quality standards
• Handle and store vehicle parts correctly
• Deliver a high-quality customer experience throughout the service journey

Skills

Attention to detail

Quality focus

Education

NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent

City & Guilds / BTEC

Tools

Manufacturer diagnostic equipment

Job description

Job Description

There has never been a more exciting time to join Donnelly Group and advance your career. We can offer excellent facilities, industry‑leading pay, and full manufacturer training to support your continued development.

As a Service Technician, you’ll play a key role in diagnosing, repairing, and servicing vehicles while delivering an exceptional customer experience. Just as importantly, you’ll have the opportunity to build on your expertise through manufacturer pathways, ensuring your career continues to grow with structured training and support.

You must have complete L3 Light Vehicle studies and hold a full valid drivers licence to be considered for this role.

About The Role

Responsibilities

• Diagnose, repair, and service vehicles
• Carry out road tests to ensure quality standards
• Handle and store vehicle parts correctly
• Deliver a high-quality customer experience throughout the service journey

Candidate Requirements

• Fully qualified – NVQ Level 3 in Light Vehicle Maintenance & Repair or equivalent (City & Guilds, BTEC)
• Minimum of 2 years post-qualification experience in a technician role
• Prior use of manufacturer diagnostic equipment (training provided)
• Full valid driving licence
• High attention to detail and commitment to delivering quality work
• Enthusiasm for personal development and progression through the manufacturer pathway

Employee Benefits:

Supporting our people at work and beyond.

• 30 Days’ Holiday — increasing with long service
• Health Cash Back Scheme
• Employee Assistance Programme — including GP Anytime
• Enhanced Maternity & Paternity Pay
• Pension Provision & Life Assurance
• Access to Discounted Private Medical Cover
• Retail Discounts through BenefitHub
• Cycle to Work Scheme
• Kingsbridge Diamond Membership Club
• Continuous Development & Learning

This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable duties as discussed and directed by their line manager.

Donnelly Group is an equal opportunities employer.

The company reserves the right to expand the shortlisting criteria where necessary to facilitate the shortlisting process.