Service Technician - Telford - Competitive Salary + Benefits

Agricultural Recruitment Specialists Ltd; Telford; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Company vehicle

Phone and laptop

Group health insurance

Pension scheme

Job summary

A Service Technician role is available with Agricultural Recruitment Specialists Ltd in the UK. You will install, service and support specialist food processing machinery at customer sites across the country, including Telford.

This hands-on position requires fault-finding in mechanical, electrical, pneumatic and hydraulic systems, with travel across the UK. You will work with an established engineering business, delivering on-site and remote technical support, maintaining records and ensuring

Qualifications

• Hands-on field service experience with industrial or food processing machinery
• Ability to read technical drawings, electrical schematics and service documentation
• Strong problem-solving and communication skills

Responsibilities

• Install, commission and service machinery at customer sites
• Perform planned maintenance and inspections
• Diagnose mechanical, electrical, pneumatic and hydraulic faults
• Provide remote and on-site technical assistance to customers
• Maintain service records and reports
• Identify replacement parts and maintenance requirements
• Assist with machinery modifications and upgrades
• Collaborate with engineering teams to resolve complex issues
• Build and maintain professional customer relationships
• Adhere to health, safety and quality requirements

Skills

Field service

Mechanical fault-finding

Electrical fault-finding

Pneumatic & hydraulic systems

Customer support

Education

NVQ Level 2 / Scottish NVQ Level 2

Job description

Service Technician Service Technician - Telford -Competitive Salary + Benefits

The Job:

We are looking for a Service Technician to provide installation, servicing and technical support for specialist food processing machinery at customer sites across the UK including Telford. This is a hands on, field based position where you will be responsible for keeping equipment running efficiently, resolving faults and providing a high level of customer support.

Key Responsibilities:

• Install, commission and service specialist food processing machinery at customer sites
• Carry out planned maintenance, inspections and repairs to maintain reliable equipment performance
• Investigate and resolve mechanical, electrical, pneumatic and hydraulic faults
• Provide technical assistance to customers both on-site and remotely
• Support customers with equipment operation and routine maintenance
• Complete service reports, maintenance records and other documentation accurately
• Identify requirements for replacement parts, servicing, upgrades and preventative maintenance
• Assist with machinery modifications, refurbishment and installation projects
• Work alongside engineering and technical teams to resolve more complex equipment issues
• Maintain professional customer relationships and provide a positive service experience
• Follow all company and customer health, safety and quality requirements

The Company:

An established international engineering business specialising in equipment and technology for the food processing sector. The business works with customers across the UK and provides ongoing technical, service and maintenance support for its specialist machinery.

The Candidate:

• Previous experience as a Service Technician, Field Service Engineer, Maintenance Engineer or similar, ideally working with industrial or food processing machinery
• Strong mechanical and electrical fault-finding ability, with knowledge of pneumatic and hydraulic systems
• Comfortable working from technical drawings, electrical schematics and equipment/service documentation
• Engineering, maintenance or electromechanical qualification, apprenticeship or equivalent practical experience
• Customer focused with strong communication and problem-solving skills, able to explain technical issues clearly and professionally
• Self-motivated and organised, with the confidence to work independently while also contributing to a wider engineering team
• Good IT and administration skills, with the ability to maintain accurate service records and reports
• Full UK driving licence and flexibility to travel extensively throughout the UK, including occasional overnight stays, weekend work and emergency call outs

The Package:

• Competitive salary and benefits package
• Company vehicle, phone and laptop
• Company pension scheme
• Group health insurance
• Ongoing technical and professional development
• Opportunity to work with specialist food processing equipment within an international business

Candidate Requirements

All applicants must hold a minimum of an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the role applied for. Candidates must also have the legal right to work in the UK or hold a valid visa permitting employment.