Service Technician and MOT Tester

Snows Group; Southampton; On-site; GBP 37,000 - 52,000; Full time

Benefits offered by this job

Competitive salary + bonus

30 days holiday + bank holidays

Training & development

Job summary

Snows Group is looking for a Service Technician and MOT Tester to join Snows Car Centre in Southampton. You will perform vehicle services and repairs to brand standards and interact with customers to ensure satisfaction.

We offer a highly competitive salary with a bonus scheme, 30 days' holiday incl. bank holidays, and ongoing training. Hours are Monday to Friday 08:15–17:15 with opportunities for career progression within Snows Group.

Qualifications

• Relevant City & Guilds, BTEC or NVQ accreditation.
• Previous work experience in a franchise dealership.
• Highly skilled in fault diagnosis and hold the relevant MOT Tester qualification.
• Ability to work as part of a team.
• Commitment to delivering first class customer service.
• Able to plan, organise self and meet agreed work deadlines.

Responsibilities

• Carrying out vehicle services and repairs in accordance with brand technical standards.
• Working in accordance with brand and dealership processes.
• Liaising directly with customers where appropriate.
• Providing support to less experienced colleagues.
• Attending regular training to update technical skills.
• Ensuring that the immediate working environment is kept clean and devoid of hazards.

Skills

Fault diagnosis

Teamwork

Customer service

Organisation

Education

City & Guilds, BTEC or NVQ

MOT Tester qualification

Job description

Overview

Location Southampton Region Hampshire. Category Snows Car Centre - Southampton (SCCs) (Service). Vacancy Type Permanent/Full Time. Salary £37,000 - £52,000 OTE Competitive Salary (uncapped).

The Driving Spirit

Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners. We are currently on the lookout for a Service Technician and MOT Tester to join our established team at Snows Car Centre based in Southampton.

Your day

As a Service Technician and MOT Tester, you will carry out a variety of workshop work in an efficient and safe manner. The aim is to meet customer requirements and maximise workshop utilisation and productivity.

Your day will include:

• Carrying out vehicle services and repairs in accordance with brand technical standards.
• Working in accordance with brand and dealership processes.
• Liaising directly with customers where appropriate.
• Providing support to less experienced colleagues.
• Attending regular training to update technical skills.
• Ensuring that the immediate working environment is kept clean and devoid of any working practice which may be hazardous to either themselves or others.

Have you got what it takes?

• Relevant City & Guilds, BTEC or NVQ accreditation
• Previous work experience in a franchise dealership
• Highly skilled in fault diagnosis and hold the relevant MOT Tester qualification.
• Ability to work as part of a team.
• Commitment to delivering first class customer service.
• Able to plan, organise self and meet agreed work deadlines.

What is in it for you?

• Highly competitive salary and bonus scheme.
• Full training and support to help you immerse yourself in the role and Snows values.
• 30 days holiday, inc. Bank Holidays, plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary.
• Birthday day off
• Discounted MOTs, Service & Parts.
• Recommend a Friend Bonus/ Introducing a Customer Bonus.
• Life Assurance Benefit.
• Snows Contributory Pension Scheme.
• BEN – Employee Assistance Programme.
• Excellent development opportunities to learn & grow with Snows.
• Role dependant – tool box insurance

Hours of work:

Monday to Friday 08:15 - 17:15 (with 30 minutes for lunch)

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear from us within 2 weeks of applying then please assume you have been unsuccessful on this occasion.

Consent Note: By clicking the “Submit Application” button, you are expressly giving your consent to us sharing your CV within Snows. This is for the purpose that other roles within the Group may be suitable for you. You are giving your consent to receive email contact from Snows for discussing available roles. Snows will not use your details for any other purpose or share your details with any third parties outside of the Group. If you do not give explicit consent, please do not click the “Submit Application” button.

Thank you for applying to Snows.