Service Technician and MOT Tester - Hedge End

Snows Group; Hedge End; On-site; GBP 37,000 - 52,000; Full time

Benefits offered by this job

30 days holiday plus additional length of service holidays

Birthday day off

Discounted MOTs, Service & Parts

Life Assurance Benefit

Job summary

Snows Group in Hedge End is seeking a skilled Service Technician to enhance our established team at Snows Toyota. This comprehensive role involves performing vehicle services and repairs while ensuring compliance with brand standards.

The successful candidate will need relevant qualifications and experience in a franchise dealership, demonstrating excellent fault diagnosis skills and a commitment to quality customer service. A competitive salary and bonus scheme, along with various employee benefits, await you at Snows Group.

Qualifications

• Relevant City & Guilds, BTEC or NVQ accreditation.
• Previous work experience in a franchise dealership.
• Highly skilled in fault diagnosis and hold the relevant MOT Tester qualification.

Responsibilities

• Carry out vehicle services and repairs in accordance with brand technical standards.
• Liaise directly with customers where appropriate.
• Attend regular training to update technical skills.

Skills

Fault diagnosis

Customer service

Teamwork

Education

Relevant City & Guilds, BTEC or NVQ accreditation

Job description

Location: Hedge End, Region Hampshire. Category: Toyota - Hedge End (STH) (Service). Vacancy Type: Permanent/Full Time. Salary: £37,000 – £52,000 (OTE, competitive, uncapped).

Job Summary

Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners. We are currently looking for a Service Technician to join our established team at Snows Toyota based in Hedge End.

Your day

As a Service Technician, you will carry out a variety of workshop work in an efficient and safe manner. The aim is to meet customer requirements and maximise workshop utilisation and productivity.

Your day will include:

• Carrying out vehicle services and repairs in accordance with brand technical standards.
• Working in accordance with brand and dealership processes.
• Liaising directly with customers where appropriate.
• Providing support to less experienced colleagues.
• Attending regular training to update technical skills.
• Ensuring that the immediate working environment is kept clean and devoid of any hazardous working practice.

Have you got what it takes?

• Relevant City & Guilds, BTEC or NVQ accreditation.
• Previous work experience in a franchise dealership.
• Highly skilled in fault diagnosis and hold the relevant MOT Tester qualification.
• Ability to work as part of a team.
• Commitment to delivering first class customer service.
• Able to plan, organise themselves and meet agreed work deadlines.

What is in it for you?

• Highly competitive salary and bonus scheme.
• Full training and support to help you immerse yourself in the role and Snows values.
• 30 days holiday, inc. Bank Holidays, plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary.
• Birthday day off.
• Discounted MOTs, Service & Parts.
• Recommend a Friend Bonus / Introducing a Customer Bonus.
• Life Assurance Benefit.
• Snows Contributory Pension Scheme.
• Employee Assistance Programme.
• Excellent development opportunities to learn & grow with Snows.
• Role dependant – toolbox insurance.

Hours of work

Monday to Friday 08:30 – 17:30 (with 1 hour for lunch).