Service Technician and MOT Tester

Snows Group; Southampton; On-site; GBP 35,000 - 50,000; Full time

Job summary

Join a forward-thinking automotive retailer as a Service Technician and MOT Tester in Southampton. This role offers the opportunity to work with a well-established team, performing vehicle services and repairs while ensuring customer satisfaction. You'll benefit from a highly competitive salary, comprehensive training, and excellent development opportunities. Enjoy a supportive work environment that values your contributions and offers perks like additional holiday for long service and a birthday day off. If you're passionate about delivering first-class customer service and have the required qualifications, this is the perfect opportunity for you!

Benefits

Highly competitive salary and bonus scheme

30 days holiday plus additional holiday for service

Birthday day off

Discounted MOTs, Service & Parts

Recommend a Friend Bonus

Life Assurance Benefit

Contributory Pension Scheme

Employee Assistance Programme

Excellent development opportunities

Qualifications

• Relevant qualifications in automotive service and repair.
• Experience in a franchise dealership is preferred.

Responsibilities

• Perform vehicle services and repairs to brand standards.
• Liaise with customers and support less experienced colleagues.

Skills

Fault Diagnosis

Customer Service

Teamwork

Time Management

Education

City & Guilds, BTEC or NVQ accreditation

Job description

Location Southampton Region Hampshire Category Toyota - Southampton (STS)
(Service) Vacancy Type Permanent/Full Time Salary £35,000 - £50,000 OTE Competitive Salary (uncapped)

The Driving Spirit

Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate ourselves from our competitors by delivering an exceptional level of service to both our customers and manufacturing partners. We are currently on the lookout for a Service Technician and MOT Tester to join our established team at Snows Toyota based in Southampton.

Your day

As a Service Technician and MOT Tester, you will carry out a variety of workshop work in an efficient and safe manner. The aim is to meet customer requirements and maximise workshop utilisation and productivity.

Your day will include:

1. Carrying out vehicle services and repairs in accordance with brand technical standards.
2. Working in accordance with brand and dealership processes.
3. Liaising directly with customers where appropriate.
4. Providing support to less experienced colleagues.
5. Attending regular training to update technical skills.
6. Ensuring that the immediate working environment is kept clean and devoid of any working practice which may be hazardous to either themselves or others.

Have you got what it takes?

1. Relevant City & Guilds, BTEC or NVQ accreditation
2. Previous work experience in a franchise dealership
3. Highly skilled in fault diagnosis and hold the relevant MOT Tester qualification.
4. Ability to work as part of a team.
5. Commitment to delivering first class customer service.
6. Able to plan, organise self and meet agreed work deadlines.

What is in it for you?

1. Highly competitive salary and bonus scheme.
2. Full training and support to help you immerse yourself in the role and Snows values.
3. 30 days holiday, inc. Bank Holidays, plus additional holiday entitlement as recognition of length of service with Snows at 5, 10, 15, 20 years anniversary.
4. Birthday day off
5. Discounted MOTs, Service & Parts.
6. Recommend a Friend Bonus/ Introducing a Customer Bonus.
7. Life Assurance Benefit.
8. Snows Contributory Pension Scheme.
9. BEN – Employee Assistance Programme.
10. Excellent development opportunities to learn & grow with Snows.
11. Role dependant – tool box insurance

Hours of work:

Monday to Friday 08:30- 17:30 (with 1 hour for lunch)

Saturday (1 in 4 rota) 08:30 - 12:30

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Due to the volume of applications, only shortlisted applicants will be contacted. If you do not hear from us within 2 weeks of applying then please assume you have been unsuccessful on this occasion.

** Important Consent Note ** By clicking the “Submit Application” button, you are expressly giving your consent to us sharing your CV within Snows. This is for the purpose that other roles within the Group may be suitable for you. As a result, you are giving your consent to receive email contact from Snows for the purpose of discussing available roles with you. Snows will not use your details for any other purpose or share your details with any third parties outside of the Group. If you do not give your explicit consent for the reasons stated above, please do not click the “Submit Application” button.

Thank you for applying to Snows.