Field Service Engineer (Des Moines, IA)

ATS Scientific Products; Warminster; Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled Field Service Engineer to enhance their team. This role offers the opportunity to work autonomously in the field, providing essential service and support for high-end scientific equipment. You will engage in troubleshooting, maintenance, and installation, ensuring that complex systems operate efficiently. The ideal candidate will possess strong mechanical and electrical skills, along with a commitment to customer satisfaction. Join a company that values your expertise and offers a comprehensive benefits package, including career advancement opportunities and a supportive work environment.

Benefits

Health and Dental Benefits

401(K) with Company Match

Paid Time Off

Tuition Assistance

Career Advancement Opportunities

Qualifications

• Ability to independently coordinate installation of complex equipment.
• Experience with troubleshooting mechanical and refrigeration systems.
• Familiarity with electrical schematics and manufacturing processes.

Responsibilities

• Perform advanced customer support activities including equipment installation.
• Supervise field installation and testing of equipment.
• Provide technical support to customers via phone or in the field.

Skills

HVAC Systems

Refrigeration Systems

Troubleshooting

Blueprint Interpretation

Mechanical Assembly

Electrical Knowledge

Education

AAS in Electrical or Mechanical Disciplines

EPA Universal Card

Degree or Certificate from Approved College

Tools

Test Equipment

Hand Tools

Job description

ATS Company:

SP Industries

Requisition ID:

14698

Location:

Warminster, PA, US, 18974

Date:

Apr 16, 2025

Field Service Engineer (Des Moines, IA)

ATS Scientific Products is searching for a Field Service Engineer to join the team covering our Des Moines, IA territory!



If you're a skilled HVAC or refrigeration technician/engineer who's ready to move beyond basic service calls and join a company where your skills will be challenged, valued, and expanded we want to hear from you. Take your technical expertise into the exciting world of high-end scientific equipment, solve problems and make an impact!



This job gets you out of the shop and into the field traveling to customer sites with a high degree of autonomy. Responsibilities include the service, maintenance, repair, testing and calibration of complex equipment. Experience in refrigeration, compressors and systems; as well as the ability to read and interpret blueprints, electrical, pneumatic, and hydraulic schematics and experience with troubleshooting and repair of freeze-dryers is a plus.



ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following, other duties may be assigned:

• Perform mid-level to advanced customer support activities including equipment installation, equipment and/or product troubleshooting and repair, equipment maintenance, and assist with equipment testing, start-up, and validation activities as needed


• Responsible for supervising and/or executing field installation and testing of equipment


• Responsible for customer technical support (product/equipment troubleshooting) including support via phone, online, or in the field.


• Act as single point of contact for customer, soliciting internal technical support as needed, managing sub-contractors as needed


• Maintain broad equipment, process, and manufacturing knowledge critical to supporting equipment


• Works independently with minimal technical supervision


• Autonomous troubleshooting of various models of SP Scientific Equipment.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Able to independently coordinate/perform the installation of complex, structural capital equipment


• Able to assemble complex, often large, mechanical assemblies


• Independent troubleshooting of complex mechanical and refrigeration systems


• Able to perform manufacturing processes such as brazing, welding, etc


• Independently able to decipher electrical, mechanical, and process flow schematics

EDUCATION and/or EXPERIENCE

• AAS in electrical, mechanical, or mechanic disciplines or equivalent work experience


• Refrigeration (EPA Universal Card) Required or can be obtained within 120 days post hire.


• Basic understanding of PLC Controls including ladder logic.


• Familiarity and use of test equipment.


• Familiarity and use of hand tools.


• Plumbing, including piping and brazing.


• Electrical/Electronic knowledge.


• Understanding of technical instructions, schematics, blueprints and specifications.


• Mechanical Skills


• Computer Skills


• Degree or Certificate from approved two-year college or technical school in related field, five years related experience, or equivalent education and experience.

Work Environment

All employees have the responsibility to work in a safe manner and report any health, safety or environmental concern to their manager or supervisor in a timely manner.

Employee responsibilities for Health, Safety and Environment include:

• Work in compliance with divisional health, safety and environmental procedures


• Refrain from removing or altering safety devices or guarding unless hazardous energies are controlled through lockout-tagout methods


• Report any unsafe conditions or unsafe acts


• Report defect in any equipment or protective device


• Ensure that the required protective equipment is used for the assigned tasks


• Attend all required health, safety and environmental training


• Report any accidents/incidents to supervisor


• Assist in investigating accidents/incidents


• Refrain from engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct

Why Scientific Products?

At ATS Scientific Products, we build tools that help scientists and researchers solve the world's toughest problems. Working with us, you'll support that mission every day while enjoying a rewarding career. The three parallelograms in our logo reflect our core company values: People, Process, and Performance. As part of ATS, Scientific Products leverages the ATS Business Model (ABM) to train, develop, engage, empower, and energize our people to make impactful changes in the organization. Our relentless focus on people is what continues to set us apart as a great place to build a career.

• We provide a wide range of innovative and high-quality scientific products that improve people's lives


• We offer a robust health and welfare benefits package that includes Life, Health, Dental, Vision


• We offer 401(K) including company match, Paid Time Off annually + Paid Holidays


• You will enjoy career Advancement Opportunities and Tuition Assistance to help you achieve your goals and continue your career growth

EEO and Affirmative Action Statement:

ATS SP is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis and takes affirmative action to ensure equal employment opportunities. It is our policy to provide our employees and applicants with equal employment opportunities in accordance with applicable laws and not to discriminate on the basis of race, color, religion, ancestry, national origin, age, marital status, sex, gender identification, sexual orientation, genetic information, political belief, pregnancy, citizenship, handicap or disability, status as a veteran or member of the U.S. military, or any other characteristic protected by applicable federal, state, or local laws. SP's Affirmative Action Plan is available through the HR Department and may be accessed during normal business hours.

Pay Transparency Nondiscrimination Provision:

ATS SP will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Nearest Major Market: Philadelphia