Service Technician

Donnelly Group; Conlig; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

30 Days Holiday

Health Cash Back Scheme

Employee Assistance Programme

Enhanced Maternity & Paternity Pay

Pension & Life Assurance

Private Medical Cover discount

BenefitHub discounts

Cycle to Work

Kingsbridge Diamond Membership

Continuous Development & Learning

Job summary

Donnelly Group is seeking a Service Technician at our NI locations. You will recondition vehicles, perform routine servicing, replace components and diagnose faults using diagnostics. The role requires attention to detail, safety, and teamwork to ensure high-quality repairs and customer satisfaction.

We welcome those completing Level 3 NVQ or equivalent, with a full UK driving licence and experience in multi-brand settings. An inclusive benefits package and ongoing development are provided.

Qualifications

• Minimum Level 3 NVQ or equivalent, or time-served technician.
• Full UK Driving Licence is essential.
• Experience in multi-brand or non-franchise service environments preferred.

Responsibilities

• Recondition and prepare vehicles to high mechanical standards.
• Carry out routine servicing and maintenance.
• Replace brakes, timing belts and other components as required.
• Diagnose faults with diagnostic equipment and technology.
• Complete repairs efficiently to manufacturer standards.
• Record all service, repair and maintenance work accurately.
• Perform warranty-related inspections, maintenance and repairs.
• Maintain a clean, safe working environment.
• Deliver a right-first-time servicing approach.
• Collaborate with colleagues to ensure customer satisfaction.

Skills

Strong mechanical knowledge

Experience servicing and repairing

Diagnose and resolve faults

Attention to detail

Customer-focused mindset

Team and independent work

Education

NVQ Level 3 / City & Guilds / BTEC

Full UK Driving Licence

Tools

Snap-on diagnostic equipment

Launch diagnostic tools

Job description

Job Description

Location: 3 Green Rd

Service Technician

At Donnelly Group, we are looking for talented individuals who share our passion for our brands and commitment to delivering an outstanding customer experience. Every member of our team plays a vital role in putting the customer first, making this an excellent opportunity to develop your career.

Key Responsibilities

• Recondition and prepare vehicles to the highest mechanical standards.


• Carry out routine servicing and maintenance work.


• Replace brakes, timing belts, and other vehicle components as required.


• Diagnose faults using the latest diagnostic equipment and technology.


• Complete repairs efficiently and to manufacturer standards.


• Accurately record all service, repair, and maintenance work.


• Perform warranty-related inspections, maintenance, and repairs.


• Ensure all work is completed safely, economically, and within agreed timescales.


• Maintain a clean, organised, and safe working environment.


• Deliver a \"right first time\" approach to all servicing and repair activities.


• Work collaboratively with colleagues to ensure excellent customer satisfaction.

What We're Looking For

• Strong mechanical knowledge and technical skills.


• Experience servicing and repairing vehicles.


• Ability to diagnose and resolve faults effectively.


• Attention to detail and commitment to quality workmanship.


• A positive attitude and customer-focused approach.


• Ability to work independently and as part of a team.

About The Role

Who do we need?

• Currently completing level 3 or fully qualified - NVQ Level 3 in relevant course or equivalent (e.g. City and Guilds, BTEC);


• It is essential that the person has at least 2 years’ experience working within a multi-brand or non-franchise environment either as an apprentice or time served technician


• Prior use of diagnostic equipment such as snap on or launch however full training will be provided


• A full driving licence is essential

Employee Benefits

• 30 Days’ Holiday — increasing with long service


• Health Cash Back Scheme


• Employee Assistance Programme — including GP Anytime


• Enhanced Maternity & Paternity Pay


• Pension Provision & Life Assurance


• Access to Discounted Private Medical Cover


• Retail Discounts through BenefitHub


• Cycle to Work Scheme


• Kingsbridge Diamond Membership Club


• Continuous Development & Learning

This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable duties as discussed and directed by their line manager.

Donnelly Group is an equal opportunities employer.

The company reserves the right to expand the shortlisting criteria where necessary to facilitate the shortlisting process.

Skills Needed

Servicing, Managerial / Operational, Manufacture / Production

About The Company

For over 70 years, Donnelly Group has grown from a small family business in Caledon into Northern Ireland’s largest family-owned motor retailer. Today, our people are at the heart of everything we do across 22 leading automotive brands and 9 locations.

Whether you're starting out, changing direction or taking the next step in your career, you'll find opportunities across sales, aftersales, technicians, customer service, finance, marketing, administration and management.

Join a diverse and inclusive workforce, where your contribution matters and there are opportunities to learn, develop and grow.

Explore our current vacancies and discover where a career with Donnelly Group could take you.

Company Culture

Our Values

• Team Ethos


• Integrity


• Passion


• Trust & Respect


• Innovation

Employee Benefits

• 30 Days’ Holiday — increasing with long service


• Health Cash Back Scheme


• Employee Assistance Programme — including GP Anytime


• Enhanced Maternity & Paternity Pay


• Pension Provision & Life Assurance


• Access to Discounted Private Medical Cover


• Retail Discounts through BenefitHub


• Cycle to Work Scheme


• Kingsbridge Diamond Membership Club


• Continuous Development & Learning

Required Criteria

• Completion of Apprenticeship in Light Vehicle Repair or equivalent BTEC or City & Guilds qualifications and/or equivalent time served experience


• Your commitment to achieve a manufacturer's recognised qualification within an agreed timeframe


• A full UK Driving Licence


• Great communication skills with the ability to liaise with colleagues


• A high focus on continued development by adapting and learning new tools/techniques as needed, with a willingness to embrace change


• A mindset that prioritises health and safety matters

Closing Date

Monday 14th September, 2026

Contract Type

fulltime

Salary

Based on Experience