Service Technician

NOV; Aberdeen City; On-site; GBP 28,000 - 42,000; Full time

Job summary

NOV Downhole delivers technology-driven equipment and services for drilling, fishing and intervention tools. The UK workshop serves as a regional service hub, and the Service Technician will perform assembly, disassembly, inspection and testing to meet NOV procedures and HSE standards.

You will help drive efficiency, customer satisfaction and equipment reliability while maintaining accurate service records and collaborating with workshop colleagues in a safe, quality-focused environment.

Qualifications

• Secondary education or equivalent.
• Experience in a mechanical workshop, maintenance or service technician role.
• Experience assembling, servicing or repairing mechanical equipment.
• Experience working within quality and safety procedures.

Responsibilities

• Service, assemble, disassemble and test downhole drilling, fishing and intervention tools in accordance with NOV service procedures.
• Perform inspections and accurately assess component condition using measuring equipment and established quality standards.
• Maintain detailed and accurate service documentation within NOV systems.
• Operate workshop equipment safely while complying with all HSE policies, Job Safety Analyses and Risk Assessments.
• Support workshop housekeeping, preventive maintenance activities and 5S initiatives to maintain a safe and organised workplace.
• Work collaboratively with workshop colleagues to meet customer priorities while remaining flexible to changing operational requirements.
• Identify quality concerns or equipment issues and communicate findings to the appropriate technical personnel.
• Participate in product, quality and safety training while continuously developing technical competence.
• Assist with general workshop activities including preparation, cleaning, loading and unloading of equipment where required.
• Contribute to maintaining high standards of customer service, operational efficiency and product quality.

Skills

Mechanical aptitude

Reading procedures

Measuring equipment

Microsoft Office

Communication

Teamwork

HSE awareness

Problem solving

Education

Secondary education

Tools

Overhead cranes

Forklifts

ERP/workshop systems

Torque tools

Workshop tools

Job description

About the Role

As a Service Technician, you will play a key role in maintaining and servicing NOV Downhole drilling, fishing and intervention tools to the highest quality standards. Working within a modern workshop environment, you will perform assembly, disassembly, inspection, testing and maintenance activities while following NOV service procedures, quality requirements and HSE standards.

This position has been created to support continued business growth and increased service demand across the European region. As the UK workshop continues to expand its role as a regional service hub, you will contribute directly to operational efficiency, customer satisfaction and equipment reliability.

Why This Role Matters

Success in this role means delivering safe, accurate and timely servicing of customer equipment while maintaining exceptional quality standards. You will be expected to adapt to changing customer priorities, take ownership of your work and contribute to the overall performance of the workshop team.

About NOV

NOV delivers technology-driven equipment, systems and services that support energy operations worldwide. Within the Downhole Technologies business, we provide advanced drilling and intervention solutions that help customers improve operational performance, safety and reliability throughout the well lifecycle.

What We Offer

At NOV, you'll join a collaborative team where technical development is encouraged from day one. We provide structured product and workshop training, opportunities to develop specialist knowledge of Downhole technologies and the chance to build a long-term career within a global organisation. As our European operations continue to grow, you'll have opportunities to broaden your experience and develop professionally.

Diversity & Inclusion

At NOV, we are committed to creating an inclusive workplace where everyone can thrive. We value diversity in all its forms and believe that different perspectives drive innovation and success. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, nationality, disability, sexual orientation, gender identity, religion, or any other characteristic protected by applicable law.

• Service, assemble, disassemble and test Downhole drilling, fishing and intervention tools in accordance with NOV service procedures.
• Perform inspections and accurately assess component condition using measuring equipment and established quality standards.
• Maintain detailed and accurate service documentation within NOV systems.
• Operate workshop equipment safely while complying with all HSE policies, Job Safety Analyses and Risk Assessments.
• Support workshop housekeeping, preventive maintenance activities and 5S initiatives to maintain a safe and organised workplace.
• Work collaboratively with workshop colleagues to meet customer priorities while remaining flexible to changing operational requirements.
• Identify quality concerns or equipment issues and communicate findings to the appropriate technical personnel.
• Participate in product, quality and safety training while continuously developing technical competence.
• Assist with general workshop activities including preparation, cleaning, loading and unloading of equipment where required.
• Contribute to maintaining high standards of customer service, operational efficiency and product quality.

Essential Qualifications

Education

• Secondary education or equivalent.

Experience

• Previous experience in a mechanical workshop, maintenance or service technician role.
• Experience assembling, servicing or repairing mechanical equipment.
• Experience working within quality and safety procedures.

Technical Skills

• Good mechanical aptitude and understanding of mechanical systems.
• Ability to interpret technical procedures and follow detailed work instructions.
• Competent computer skills, including Microsoft Office applications.
• Ability to use measuring equipment accurately.
• Good written and verbal communication skills.
• Strong attention to detail and commitment to quality.

Behavioural Competencies

• Team-oriented with the ability to work independently when required.
• Adaptable and comfortable responding to changing priorities.
• Strong safety mindset.
• Reliable, organised and accountable for the quality of own work.

Preferred Qualifications

• Technical qualification in Mechanical Engineering, Maintenance or a related discipline.
• Experience servicing Downhole drilling, fishing or oilfield equipment.
• Experience using workshop lifting equipment such as overhead cranes and forklifts.
• Familiarity with torque equipment and other specialist workshop tools.
• Experience working with ERP or workshop management systems.
• Knowledge of NOV service processes and applications is advantageous.

Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.

Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.