Service Support Officer - Children We Care For

Sandwell Childrens Trust; Oldbury; Sur place; GBP 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

Generous annual leave

Birthday off

Service awards

Flexible working patterns

Résumé du poste

Sandwell Children's Trust is seeking a Service Support Officer to support front line practitioners with administration, including call handling, message taking, and assisting with bookings and minutes for meetings. The role is a 12-month fixed-term contract, full-time, based in our offices in the region.

Ideal candidates will hold an NVQ Level 2 in Business Administration or equivalent, be IT literate with MS Office, and show strong communication, organisational, and teamwork skills.

Qualifications

• NVQ Level 2 in Business Administration or equivalent.
• Experience in a business admin role.
• IT literate with experience of using Microsoft Office packages.
• Good communication and telephone skills.
• Good organisational skills and ability to prioritise workload.
• Ability to work independently and in a team.
• A standard DBS check will be required.

Responsabilités

• Support front line practitioners with all aspects of administration.
• Handle calls and take messages, supporting booking and minuting of meetings.

Connaissances

IT literacy

MS Office

Communication

Telephone skills

Organisation

Teamwork

Formation

NVQ Level 2 in Business Administration

Equivalent

Outils

Microsoft Office

Description du poste

Sandwell Children's Trust rated as a Good Provider.

At Sandwell Children's Trust we strive for excellence to improve the lives of children. Our'Sandwell Deal',brings together our new improved offering that make Sandwell Children's Trust a great place to work; it also sets out our expectations of you as a member of staff.

What we can offer you:-

• Generous annual leave of up to 29days, plus 5 additional days for long service recognition.
• Your birthday off paid in addition to annual leave entitlement and 8 Bank Holidays, plus a concessionary day at Christmas.
• We recognise individual loyalty with service awards from 2, 5, 10 and every 5 years onwards.
• Flexible working patterns that suit you and all of our roles have well-defined career progression.

Hours - 37 per week

12 months fixed term contract

A vacancy has arisen for a Service Support Officer supporting the Children We Care For Service. This is a fixed term contract for 12 months.

The role is to support front line practitioners with all aspects of administration and includes call handling, message taking, support with booking and minuting of meetings

The successful candidate must be IT literate, have good communication and telephone skills, good organisational skills and the ability to prioritise their own workload. Also be able to work independently and as part of a team.

What you need to be successful in this role:

• Will hold NVQ Level 2 in Business Administration or equivalent;
• Be able to demonstrate previous experience of working in a business admin role;
• You need to be IT literate with experience of using Microsoft Office packages;
• Have good communication and telephone skills,
• Have good organisational skills and ability to prioritise your own workload.
• You must also be able to work independently and work well as part of a team.
• A standard DBS check will be required for this role.

So, if you think your future could lie with a 'Good' Team at Sandwell Children's Trust, then we’d love to hear from you.

Sandwell Children's Trust is committed to safeguarding and promoting the welfare of vulnerable groups including children and expects all staff and volunteers to share this commitment. A standard DBS is required for this role.