Service Support Officer - Children We Care For

Sandwell Children's Trust; Oldbury; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Generous annual leave (up to 29 days +

5 additional days long service

Discounts and wellbeing programs

Résumé du poste

Sandwell Children's Trust is inviting applications for a Service Support Officer to support the Children We Care For service. This fixed-term 12-month contract covers administrative duties, call handling, message taking, and meeting support to frontline practitioners.

The role requires IT literacy, strong communication and organisational skills, and the ability to work both independently and as part of a team. A standard DBS check will be required.

Qualifications

• NVQ Level 2 in Business Administration or equivalent.
• Experience in a business admin role.
• IT literate with experience of using Microsoft Office packages.
• Good communication and telephone skills.
• Good organisational skills and ability to prioritise your own workload.
• Able to work independently and as part of a team.
• DBS check required for this role.

Responsabilités

• Support front line practitioners with administration, including call handling and message taking.
• Support with booking and minuting of meetings.

Connaissances

IT literate

Good communication

Telephone skills

Organisational skills

Team player

Prioritise workload

Formation

NVQ Level 2 in Business Administration or equivalent

Outils

Microsoft Office

Description du poste

A vacancy has arisen for a Service Support Officer supporting the Children We Care For Service. This is a fixed term contract for 12 months. The role is to support front line practitioners with all aspects of administration and includes call handling, message taking, support with booking and minuting of meetings

The successful candidate must be IT literate, have good communication and telephone skills, good organisational skills and the ability to prioritise their own workload. Also be able to work independently and as part of a team.,

• Will hold NVQ Level 2 in Business Administration or equivalent;
• Be able to demonstrate previous experience of working in a business admin role;
• You need to be IT literate with experience of using Microsoft Office packages;
• Have good communication and telephone skills,
• Have good organisational skills and ability to prioritise your own workload.
• You must also be able to work independently and work well as part of a team.
• A standard DBS check will be required for this role.

Sandwell Children's Trust rated as a Good Provider.

At Sandwell Children's Trust we strive for excellence to improve the lives of children. To achieve this, we know how important it is to retain and attract high performing, forward thinking and innovative people and provide them with all the support they need.

With a culture of collaboration, partnership working and the child at the heart of everything we do, it really is an exciting time to join Sandwell Children's Trust.

Working for us There are lots of great reasons to work with us in Sandwell Children's Trust. From a generous rewards package to a culture of learning and development. Our 12 reasons to work for Sandwell Children's Trust sets us apart as the place to grow your career and feel part of a great team. Please visit the Sandwell Deal and our 12 reasons via this hyperlink: https://sandwelldeal.co.uk, Sandwell sits in the heart of the West Midlands and has a diverse population of 341,729 people. While Sandwell is the 12^th most deprived local authority in England, it is a community where our families have high aspirations and where we pride ourselves on equality of opportunity and our adaptability and resilience.

What we can offer you:

• Generous annual leave of up to 29 days, plus 5 additional days for long service recognition.
• Your birthday off paid in addition to annual leave entitlement and 8 Bank Holidays, plus a concessionary day at Christmas.
• We recognise individual loyalty with service awards from 2, 5, 10 and every 5 years onwards.
• Flexible working patterns that suit you and all of our roles have well-defined career progression.

Hours - 37 per week 12 months fixed term contract,

• Flexible working patterns that suit you and all of our roles have well-defined career progression.
• Access to our Learning & Development portal offering virtual training programmes, learning & development info bursts, learning events and much more.
• The latest technology enabling more effective and streamlined working.
• Detailed and effective appraisals to strengthen your practice.
• Access to a range of family friendly policies.

Benefits & Rewards

• Up to £6,500 re-location package
• Generous annual leave entitlement, plus 5 additional days for long service recognition.
• The opportunity to purchase up to 10 days additional holiday through our salary sacrifice scheme.
• Your birthday off paid in addition to annual leave entitlement and 8 bank holidays, plus a concessionary day at Christmas.
• Membership of the Local Government Pension Scheme, this is a nationwide career average scheme with employer contributions of 21.6%.
• We recognise individual loyalty with service awards from 2, 5, 10 and every 5 years onwards.
• Reimbursement of Social Work England registration
• 24/7 access to free and confidential employee counselling service
• Access to a range of discounts on products and services
• Salary sacrifice schemes for cars, bikes and technology.
• Refer a friend scheme
• Wellbeing initiatives and forums
• Discounted gym membership
• Eye care vouchers