Service Support Administrator

Wärtsilä Corporation; Poole; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join an innovative technology company as a Service Support Administrator, where you will play a vital role in supporting field service operations. This position offers an exciting opportunity to contribute to a sustainable future in marine and energy sectors. You will be responsible for providing administrative support, maintaining records, and coordinating activities to ensure smooth operations. With a focus on professional development and a collaborative work environment, this role is perfect for those looking to grow their careers while making a difference.

Benefits

Competitive salary and benefits

Opportunities for professional development

Collaborative work environment

Qualifications

• Proven experience in administrative support, preferably within field service operations.
• Strong operational knowledge of systems, tools, and procedures.

Responsibilities

• Provide timely and accurate administrative support for field service operations.
• Maintain and update records and databases, ensuring data integrity and compliance.

Skills

Administrative Support

Communication Skills

Data Management

Process Improvement

Job description

Service Support Administrator - Water and Waste Business

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Our purpose is to enable sustainable societies through innovation in technology and services, creating value for our customers and society. Since 1834, continuous improvement and game-changing ideas have been part of our DNA.

The Water and Waste (WAW) business unit is a global leader in designing and supplying waste management and freshwater generation solutions for marine segments. WAW aims to support a sustainable and decarbonised future by pushing engineering boundaries.

Role Overview

We are seeking a Service Support Administrator based in Poole, Dorset, UK. In this role, you will provide administrative support to our field service operations, ensuring efficient service delivery.

Key Responsibilities:

1. Provide timely and accurate administrative support for field service operations.
2. Maintain and update records and databases, ensuring data integrity and compliance.
3. Coordinate field service activities to facilitate smooth operations.
4. Respond to stakeholder and customer inquiries, providing information and resolving routine issues.
5. Support the implementation of new administrative processes and tools.
6. Assist colleagues and contribute to team efforts.

Requirements:

1. Proven experience in administrative support, preferably within field service operations.
2. Strong operational knowledge of systems, tools, and procedures.
3. Ability to work independently and organize workload to meet deadlines.
4. Excellent communication and networking skills.
5. Proactive approach to process review and improvement.

What We Offer:

1. Competitive salary and benefits.
2. Opportunities for professional development and career growth.
3. A supportive, collaborative work environment.

We value diversity, inclusion, and equal opportunities, enabling everyone to succeed based on merit and abilities.

Join Wärtsilä and be part of shaping a sustainable future in the marine and energy industries. Learn more at www.wartsila.com.