Client services support administrator

manucomm recruitment; Melksham; On-site; GBP 20,000 - 30,000; Full time

Job description

Client services support administrator
Melksham
Manufacturing Export
Salary negotiable
Permanent role
Hours 8.30 - 5pm (37.5 hours)

My client is looking to recruit a Client services support administrator to work at their modern site in Melksham. The successful Client services support administrator will be working as part of a small team supporting the International sales managers ensuring excellent service levels are met.

Key Responsibilities will include:

1. Order Processing - entering orders accurately onto my clients CRM and liaising with shipping and the warehouse to ensure the whole order process runs smoothly
2. Client services - Initial contact for all visitors, deliveries, answering phones, handling general enquiries
3. Supplier & Products - Ensuring all product information is maintained and updated (product codes, suppliers, packing specs, supplier pricelists)

Key skills required for the role:

1. Previous Administration experience ideally in a manufacturing environment
2. Excellent communication and attention to detail
3. Excellent IT skills, ideally ERP experience or similar
4. Export / Shipping Knowledge helpful but not essential
5. Supplier contact experience

Benefits for the role include:

Pension (4% matched), Life cover 2 times, Holidays 22 days increases by one day each year of service up to 25 plus bank holidays.

This role would suit a person that has previously worked as sales support coordinator, administrator, customer service advisor, client service administrator, account coordinator, account administrator, client support, shipping, export role and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes.