Service Sales Specialist

Elekta AB; Crawley; Hybrid; GBP 42,000 - 62,000; Full time

Benefits offered by this job

25 vacation days

Private Medical Insurance

Employer Pension Contribution

Cycle to work scheme

Life Assurance

Onsite restaurant

Job summary

Elekta UK & Ireland is seeking a Service Sales Specialist to drive the sale and renewal of service agreements across Elekta’s product portfolio in the UK & Ireland. You’ll increase contract coverage, recurring revenue and profitability while building strong customer relationships and delivering a great customer experience.

The role is based at the Crawley HQ with a hybrid pattern (4 days on site, 1 day WFH).

Qualifications

• Proven experience in selling services or solutions.
• Strong communication, presentation, and negotiation skills.
• Commercial and proactive mindset with ability to identify opportunities.

Responsibilities

• Manage service agreement renewals, warranty conversions and out-of-contract opportunities.
• Lead customer meetings, presentations and negotiations with clear quotations and pricing.
• Analyse installed base and customer priorities to identify service, upgrade and lifecycle opportunities.
• Build strong relationships and collaborate with Service Management to monitor satisfaction and resolve issues.
• Partner with Account Managers on opportunities, offers and tenders involving service contracts.

Skills

Sales experience

Communication skills

Negotiation

English fluency

Job description

Are you a current Elekta employee? We don’t just build technology. We build hope for everyone dealing with Cancer. Elekta is shaping the standard of care, together with healthcare providers, by developing precision radiation medicine that brings advanced radiotherapy into routine clinical practice. Our solutions support consistent, efficient and personalized care, addressing evolving patient needs. Through adaptive radiotherapy, precision treatment delivery and integrated workflows, Elekta supports care teams across a range of clinical settings. Each year more than 2 million patients are treated using Elekta solutions across over 130 countries. Elekta is headquartered in Stockholm, Sweden, with over 4,000 employees and offices in more than 40 countries. The company is listed on Nasdaq Stockholm. For more information, visit elekta.com. We don’t just build technology. We build hope for everyone dealing with Cancer. At Elekta, we believe every individual deserves access to the best cancer care. That’s why we’re committed to developing innovative solutions that make precision radiation therapy and radiosurgery more effective, efficient, and accessible. If you're passionate about making a meaningful impact, we invite you to bring your expertise and energy to our team.

What You’ll Do At Elekta:

As our Service Sales Specialist, you’ll drive the sale and renewal of service agreements across Elekta’s product portfolio within the UK & Ireland. You’ll focus on increasing contract coverage, recurring revenue and profitability, while building strong customer relationships and delivering a great customer experience. Managing the full sales cycle, you’ll develop customer engagement plans, create commercial proposals, lead negotiations and secure orders. You’ll also identify service, upgrade and lifecycle opportunities to help customers maximise the value of their Elekta solutions.

Responsibilities:

• Manage service agreement renewals, warranty conversions and out-of-contract opportunities, proactively maintaining customer coverage and securing orders.
• Lead customer meetings, presentations and commercial negotiations, preparing accurate quotations and recommending appropriate pricing and commercial solutions.
• Analyse Elekta’s installed base and customer priorities to identify service, contract, upgrade, lifecycle and replacement opportunities.
• Build strong customer relationships, working with Service Management teams to monitor satisfaction, conduct customer health checks and support the resolution of issues.
• Partner with Account Managers and Sales Specialists on customer opportunities, offers and tenders involving service contract commitments.
• Maintain accurate customer, opportunity, pipeline, forecast and installed-base information, working closely with Finance to support revenue forecasting and projections.
• Develop strong knowledge of Elekta’s portfolio, service agreements and competitor offerings, sharing relevant customer and market insights with the wider team.
• Work independently and collaboratively across the business, taking ownership of opportunities through to completion and participating in customer events, exhibitions and conferences where required.

What You’ll Bring:

• Proven sales experience, ideally within a service-based environment, with a strong understanding of consultative selling and value-based solutions.
• Excellent communication, presentation and negotiation skills, with the confidence to build relationships with clinical and executive stakeholders.
• A commercial and proactive mindset, with the ability to identify opportunities, manage priorities and work effectively both independently and collaboratively.
• Fluent written and spoken English and a full, valid driving licence.
• A company car will be provided.
• You’ll be comfortable travelling up to 50% of the time across the UK & Ireland.

What You’ll Get:

• Work Pattern (you are required to work from the Crawley HQ 4 days a week with 1-day WFH)
• Up to 25 paid vacation days (plus bank holidays)
• Holiday Purchase Scheme
• Private Medical Insurance
• Attractive Employer Pension Contribution Package
• Cycle to work scheme
• Life Assurance
• Onsite subsidized restaurant, offering budget-friendly dining
• Love electric (Electric vehicle salary sacrifice scheme)

Hiring process:

We are looking forward to hearing from you! For questions, please contact the Talent Acquisition Partner responsible, [e-mail].

We are an equal opportunity employer We are an equal opportunity employer.

We evaluate qualified applicants without regard to age, race, colour, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.

About Elekta As a leader in precision radiation therapy, Elekta is committed to ensuring every patient has access to the best cancer care possible. We openly collaborate with customers to advance sustainable, outcome-driven and cost-efficient solutions to meet evolving patient needs, improve lives and bring hope to everyone dealing with cancer. To us, it's personal, and our global team of 4,700 employees combine passion, science, and imagination to profoundly change cancer care. We don’t just build technology, we build hope. Elekta is headquartered in Stockholm, Sweden, with offices in more than 120 countries and listed on Nasdaq Stockholm. For more information, visit elekta.com or follow us on LinkedIn, Glassdoor, Twitter, Facebook, Instagram and YouTube.