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Service Sales Manager

EnerSys

Greater Manchester

On-site

GBP 40,000 - 55,000

Full time

7 days ago
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Job summary

EnerSys, a leader in power solutions, is seeking a Service Sales Manager in Greater Manchester. This role focuses on developing customer relationships and achieving sales targets for Motive Power applications. Ideal candidates will have strong commercial awareness, excellent communication skills, and a track record in sales or business development.

Qualifications

  • Experience in developing and maintaining client relationships.
  • Understanding of how to grow key account business.
  • Ability to create and write informative reports on customer visits.

Responsibilities

  • Meet customers face-to-face, via phone, and through email to foster strong business relationships.
  • Generate leads through proactive outreach including cold calling.
  • Monitor market trends and competitor activity, maintaining strong commercial awareness.

Skills

Achievement Driven
Leadership Skills
Excellent level of Commercial Awareness
Good communication Skills
Interpersonal & Influencing Skills

Education

Specialist Knowledge/Technical Ability

Tools

CRM

Job description

EnerSys Greater Manchester, England, United Kingdom

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EnerSys Greater Manchester, England, United Kingdom

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EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products. We continue to grow in our industry by ensuring all employees possess the following core competencies: customer focused, team player, engaged, ethical, strong communication skills, and works safely.

This position will be focusing primarily on our Motive Power applications, which include industrial lift trucks and pallet jacks, rail equipment, mining equipment, and airline ground support equipment. Some of the motive power brands include Hawker, Ironclad, General Battery, and Fiamm. Wherever there is a need for motive power, EnerSys offers the perfect energy solution.

Job Purpose

To identify new business opportunities within the Rental and Aftermarket sectors to support business growth.

To achieve agreed personal objectives and targets by developing and selling to both new and existing clients, in line with company guidelines and policies. The primary objective of this field-based role is to fully support the UK Sales Manager in achieving business goals, with a strong focus on customer engagement and business development across the Midlands and South England.

Essential Duties & Responsibilities

  • Meet customers face-to-face, via phone, and through email to foster strong business relationships.
  • Develop a tailored strategy for each client, identifying their aims, needs, and creating objective-based action plans with clear timelines.
  • Build and maintain new relationships with potential clients, laying the foundation for future business opportunities.
  • Research and identify new business opportunities, including new markets, growth areas, and innovative ways to reach customers.
  • Utilise technology to effectively develop and present objectives, strategies, status reports, and other relevant communications to both internal and external stakeholders.
  • Generate leads and prospects through proactive outreach including cold calling (in person, phone, and email).
  • Collaborate with cross-functional teams to address and resolve client performance issues promptly and act as an effective crisis manager when necessary.
  • Ensure full adherence to the company’s Levels of Authority (LOAs), and follow proper procedures for any requests to deviate from them.
  • Monitor market trends and competitor activity, maintaining strong commercial awareness.
  • Ensure all client visits are documented through team visit reports.
  • Foster strong synergy among Service, Technical, and Sales departments to provide comprehensive client support.
  • Work closely with the Service department to jointly develop and grow service revenue within each client account.
  • Submit all required documentation—including activity sheets, loss reports, call plans, expenses, and related paperwork—within agreed timelines.

Qualifications/Skills/Competencies

  • Achievement Driven
  • Leadership Skills
  • Proven resilience
  • Interpersonal & Influencing Skills
  • Client Focus
  • Excellent level of Commercial Awareness and financial principles
  • Good communication Skills
  • Judgement & Decision Making
  • Building Relationships – puts sustained effort into building influential relationships
  • Team Working
  • Problem Solver
  • Works to agreed deadlines
  • Able to work from own initiative
  • Strategic Thinker
  • Flexible Approach
  • Consultative sales approach
  • IT skills and knowledge of Word, Excel, PowerPoint, Outlook, CRM

Knowledge/Experience

  • Specialist Knowledge/Technical Ability – Demonstrates the appropriate company, business, and specialist knowledge to perform the role effectively
  • Knowledge of OE and EU business and clients
  • Experience in developing and maintaining client relationships
  • Understanding of how to grow key account business
  • Proven ability to build strategic alliances with clients
  • Ability to create and write informative reports on customer visits
  • Experience in the Motive Power, Forklift, or Material Handling Equipment (MHE) industry is preferable

EnerSys is always looking to hire top talent.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other
  • Industries
    Appliances, Electrical, and Electronics Manufacturing

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