Service Sales Executive

TN United Kingdom; Golborne; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Service Sales Executive to join their team in Southampton or Golborne. This role emphasizes customer satisfaction and requires a proactive approach to understanding client needs and providing tailored solutions. The ideal candidate will thrive in a collaborative environment, contributing to teamwork while focusing on personal growth and innovation. If you are passionate about building relationships and driving results, this opportunity offers a chance to make a significant impact in a forward-thinking company.

Qualifications

• Experience in internal sales is appreciated.
• Ability to prioritize customer needs and exceed expectations.

Responsibilities

• Maintain contact with assigned customers and gather feedback.
• Contribute to teamwork and knowledge sharing within the organization.

Skills

Internal Sales Experience

Customer Service

Relationship Building

Risk-taking & Innovation

Ethics and Integrity

Job description

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At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

We are looking for a Service Sales Executive to join our team in Southampton, England.

Why do we have this role in the organization and why do we need to hire someone in this role:

Listen to customer needs, understand their contexts and issues, resolve questions, and explore business opportunities. Work with customers to set the vision and strategy for how our products and solutions can support their business. The work will be carried out from the Southampton or Golborne office within a motivated team that provides support in sales, pre-sales, after-sales, and technical knowledge. The environment emphasizes customer satisfaction, entrepreneurship, ownership, and results.

What will the person be expected to do to reach success & optimal performance:

1. Become the go-to person for customers: maintain contact with assigned customers, gather feedback, discuss new opportunities, present new products/solutions, and facilitate discussions with technical experts.
2. Contribute to teamwork and knowledge sharing: update reporting systems, participate in meetings, share customer experiences and market insights.
3. Focus on self-growth and development: learn from industry experts, participate in events and trainings, stay updated on technical and market developments.
4. Be innovative: suggest improvements, look for process enhancements to add value.
5. Own their job: approach work with ethics, responsibility, discipline, and ownership, understanding the impact of your actions.

What will make the new employee successful now:

• Experience: experience in internal sales is appreciated.
• Customer Service: prioritize customer needs, meet and exceed expectations.
• Building Relationships: negotiate effectively, manage conflict, maintain relationships, and collaborate.
• Risk-taking & Innovation: act decisively, persevere, lead necessary actions, seek new tools and processes.
• Ethics and Integrity: act according to values, follow through, and make ethical decisions.

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to support our Strategic Priorities.

OUR CORE PRINCIPLES: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.