Service Sales Consultant

Johnson Controls; Belfast City District; On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Competitive salary and commission

Company car or car allowance

25 days annual leave plus bankholidays

Company pension scheme

Life assurance

Employee Assistance Programme

Career development and training

Employee discount and benefits

Industry-leading products access

Collaborative and inclusive culture

Job summary

Johnson Controls is seeking a Service Sales Consultant in the United Kingdom to drive growth in our service and aftermarket portfolio. You will build relationships with medium-sized customer accounts, promote service agreements, PSAs and L&M services, and deliver tailored proposals to secure new revenue while expanding existing relationships.

You will work across a defined territory, engaging with managers and directors to understand needs and develop commercial offerings.

Qualifications

• Proven experience in field sales or account management.
• Strong track record of meeting or exceeding sales targets.
• Experience selling service solutions or contracts.
• Ability to influence decision-makers at director level.
• Excellent communication, negotiation and presentation skills.
• Strong commercial awareness and customer focus.
• Full UK driving licence.

Responsibilities

• Develop territory sales plans to meet or exceed targets.
• Identify, pursue and win service sales opportunities within accounts.
• Build relationships with managers, directors and key stakeholders.
• Promote service agreements, PSAs and L&M services.
• Prepare quotations and commercial agreements aligned with objectives.
• Maintain accurate records and forecasts in CRM systems.
• Collaborate with operations and service teams for project delivery.

Skills

Field sales

Account management

Sales targets

CRM systems

Driving licence

Tools

CRM software

Sales forecasting tools

Job description

Service Sales Consultant

As a Service Sales Consultant, you will be responsible for driving growth across our service and aftermarket portfolio by developing and managing relationships with medium-sized customer accounts. You will sell a range of solutions including service agreements, installations, Planned Service Agreements (PSAs), and Labour & Material (L&M) services, helping customers maximise the performance, reliability, and longevity of their systems. Working across a defined territory, you will engage with managers, directors, and key decision-makers to identify customer needs, develop tailored proposals, and secure new business opportunities while expanding existing account relationships. This is a consultative sales role that combines business development, account management, and commercial acumen to deliver sustainable revenue growth and exceptional customer satisfaction.

What We Offer

• Competitive salary and commission structure
• Company car or car allowance
• 25 days annual leave plus bank holidays
• Company pension scheme
• Life assurance
• Employee Assistance Programme
• Career development and training opportunities
• Access to employee discount and benefits programmes
• Opportunity to work with industry-leading products and solutions
• A collaborative and inclusive working environment

How You Will Do It

Develop and execute territory sales plans to achieve and exceed sales targets. Identify, pursue, and secure new service sales opportunities within assigned accounts and prospects. Build strong relationships with managers, directors, and other key stakeholders within customer organisations. Promote and sell service agreements, installations, Planned Service Agreements (PSAs), and Labour & Material (L&M) services. Conduct customer meetings, site visits, and solution presentations to understand requirements and propose appropriate service offerings. Prepare quotations, proposals, and commercial agreements in line with business objectives. Maintain accurate customer records and sales forecasts within CRM systems. Collaborate with operations, service delivery, and technical teams to ensure successful project execution and customer satisfaction. Monitor market activity, competitor offerings, and customer trends to identify growth opportunities. Resolve customer issues and commercial challenges in a timely and professional manner while maintaining long-term relationships.

What We Are Looking For

• Proven experience in a field sales, service sales, or account management role.
• Strong track record of achieving or exceeding sales targets.
• Experience selling service solutions, maintenance contracts, or technical/service-based offerings.
• Ability to build credibility and influence decision-makers at manager and director level.
• Excellent communication, negotiation, and presentation skills.
• Strong commercial awareness and customer-focused approach.
• Ability to manage a territory effectively and prioritise multiple opportunities.
• Experience using CRM systems and sales forecasting tools.
• Full UK driving licence.

Preferred:

• Experience within the building technologies, fire, security, HVAC, or industrial services sector.
• Knowledge of service contract sales and recurring revenue models.
• Understanding of Johnson Controls products, services, or related industries.
• Experience managing multi-site or divisional customer accounts.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for the bottom line. Better for the planet. At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.