Account Manager

Johnson Controls; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary and commission

Company car or car allowance

25 days annual leave plus bank hols

Company pension scheme

Life assurance

Employee Assistance Programme

Career development and training

Employee discounts

Access to industry-leading products

Collaborative and inclusive culture

Job summary

Johnson Controls UK is seeking a Service Sales Consultant to drive growth across our service and aftermarket portfolio by developing and managing relationships with medium-sized accounts. You will sell service agreements, PSAs, installations and Labour & Material services to maximise performance and longevity of customer systems.

Working in a defined territory, you will engage with managers and directors to identify needs, develop tailored proposals, close new business and expand existing

Qualifications

• Proven field sales or account management experience.
• Track record of meeting/exceeding targets.
• Experience selling service contracts or maintenance offerings.
• Full UK driving licence.

Responsibilities

• Develop territory sales plans to exceed targets.
• Identify and secure service sales opportunities within accounts.
• Build relationships with managers and directors.
• Prepare quotations and commercial agreements.
• Maintain CRM records and sales forecasts.

Skills

Field sales

Account management

CRM systems

Negotiation

Presentation skills

Territory management

Tools

Sales forecasting tools

MS Office

Job description

Service Sales Consultant

As a Service Sales Consultant, you will be responsible for driving growth across our service and aftermarket portfolio by developing and managing relationships with medium-sized customer accounts. You will sell a range of solutions including service agreements, installations, Planned Service Agreements (PSAs), and Labour & Material (L&M) services, helping customers maximise the performance, reliability, and longevity of their systems. Working across a defined territory, you will engage with managers, directors, and key decision-makers to identify customer needs, develop tailored proposals, and secure new business opportunities while expanding existing account relationships. This is a consultative sales role that combines business development, account management, and commercial acumen to deliver sustainable revenue growth and exceptional customer satisfaction.

What We Offer

• Competitive salary and commission structure
• Company car or car allowance
• 25 days annual leave plus bank holidays
• Company pension scheme
• Life assurance
• Employee Assistance Programme
• Career development and training opportunities
• Access to employee discount and benefits programmes
• Opportunity to work with industry-leading products and solutions
• A collaborative and inclusive working environment

How You Will Do It

Develop and execute territory sales plans to achieve and exceed sales targets.

Identify, pursue, and secure new service sales opportunities within assigned accounts and prospects.

Build strong relationships with managers, directors, and other key stakeholders within customer organisations.

Promote and sell service agreements, installations, Planned Service Agreements (PSAs), and Labour & Material (L&M) services.

Conduct customer meetings, site visits, and solution presentations to understand requirements and propose appropriate service offerings.

Prepare quotations, proposals, and commercial agreements in line with business objectives.

Maintain accurate customer records and sales forecasts within CRM systems.

Collaborate with operations, service delivery, and technical teams to ensure successful project execution and customer satisfaction.

Monitor market activity, competitor offerings, and customer trends to identify growth opportunities.

Resolve customer issues and commercial challenges in a timely and professional manner while maintaining long-term relationships.

What We Are Looking For

Required:

• Proven experience in a field sales, service sales, or account management role.
• Strong track record of achieving or exceeding sales targets.
• Experience selling service solutions, maintenance contracts, or technical/service-based offerings.
• Ability to build credibility and influence decision-makers at manager and director level.
• Excellent communication, negotiation, and presentation skills.
• Strong commercial awareness and customer-focused approach.
• Ability to manage a territory effectively and prioritise multiple opportunities.
• Experience using CRM systems and sales forecasting tools.
• Full UK driving licence.

Preferred:

• Experience within the building technologies, fire, security, HVAC, or industrial services sector.
• Knowledge of service contract sales and recurring revenue models.
• Understanding of Johnson Controls products, services, or related industries.
• Experience managing multi-site or divisional customer accounts.

About Us

At Johnson Controls, we’re shaping the future to create a world that is safe, comfortable and sustainable. Our global team creates innovative building technologies, integrated solutions and services that help customers optimise building performance, improve energy efficiency and enhance occupant experiences. With a presence in more than 150 countries, we are committed to innovation, sustainability and delivering exceptional customer outcomes. We empower our employees to make a difference through collaboration, continuous learning and the opportunity to work on industry-leading technologies that help transform the built environment. #LI-SB1 #LI-Hybrid Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.