Inside Sales Consultant

YDU JC Air Cond & Ref Inc.- Dubai; Manchester; Híbrido; GBP 28.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary

Bonus scheme

25 days leave + BH

Holiday purchase scheme

Pension plan (employer match)

Life assurance

Employee assistance program

Referral scheme

Discounts on Johnson Controls products

Career development

Free onsite parking

Dress Down Fridays

Descripción de la vacante

Johnson Controls is seeking an Inside Sales Consultant to convert service technician leads into confirmed customers. You will understand customer needs, prepare precise quotes for labour and materials, and drive orders while supporting the team to hit shared targets.

You will work with the Inside Sales Manager, handling a queue of leads, performing timely follow-ups, and maintaining high standards of customer service and communication.

Formación

• Strong computer skills including Outlook, Word and Excel.
• Confident and effective telephone sales skills.
• Excellent verbal and written communication.
• Ability to multitask and manage workload.
• Strong organisational skills and self-motivation.
• Ability to work independently and as part of a team.
• Comfortable working to targets and KPIs.

Responsabilidades

• Work closely with the Inside Sales Manager and handle a queue of service technician leads.
• Engage with customers to understand requirements, prepare accurate quotations, and secure orders for labour and materials.
• Support the wider sales function by contributing to team targets and overall business goals.

Conocimientos

Outlook

Word

Excel

Telephone sales

Verbal communication

Written communication

Multitasking

Organisation

Independence

KPIs

Herramientas

Pricing tools

Descripción del empleo

As an Inside Sales Consultant, you will turn service technician leads into committed customers by quickly understanding their needs and producing clear, accurate quotes. You will keep momentum high through confident conversations, timely follow‑ups, and a strong focus on securing orders while supporting the team in meeting shared targets.

What we offer

• Competitive Salary: Reflecting your skills and experience
• Lucrative Bonus: Very achievable target based bonus scheme
• Generous Leave: 25 days annual leave plus Bank Holidays
• Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
• Comprehensive Benefits: Pension plan (up to 7% employer match) Life assurance Employee assistance program Referral scheme
• Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
• Career Development: Extensive growth and advancement opportunities
• Free Onsite Parking: Hassle-free commuting
• Dress Down Fridays: Casual attire to wrap up the week

What you will do

• Work closely with the Inside Sales Manager and handle a queue of service technician leads.
• Engage with customers to understand their requirements, prepare accurate quotations, and secure orders for labour and materials.
• Support the wider sales function by contributing to team targets and overall business goals.

How you will do it

• Make introductory calls to customers to identify needs, build tailored quotes, and close sales.
• Produce accurate quotations using internal pricing tools and systems.
• Liaise with suppliers to gather information, pricing, and product availability.
• Deliver excellent customer service by managing expectations and providing regular updates.
• Make timely follow‑up calls to secure orders within set timeframes.
• Complete general administrative tasks as required to support the sales process.

What we look for

Must haves:

• Strong computer skills, including Outlook, Word, Excel, and the ability to learn internal systems.
• Confident and effective telephone sales skills.
• Excellent verbal and written communication.
• Ability to multitask and manage your own workload.
• Strong organisational skills and a self‑motivated approach.
• Ability to work both independently and as part of a team.
• Comfortable working to targets and meeting set KPIs.

Nice to haves:

• Previous B2B sales experience.
• Product knowledge in fire suppression, HVAC, or fire & security industries.
• Experience producing quotes or working with pricing tools.

About Johnson Controls

Johnson Controls, a global leader in thermal management, mission‑critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry‑leading field organization, we elevate customer performance, turn goals into real‑world results and help move society forward.

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Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.