Service Sales Consultant

Johnson Controls; Sunbury-on-Thames; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Company car or car allowance

25 days annual leave plus bank hols

Company pension scheme

Life assurance

Employee Assistance Programme

Career development and training

Employee discounts

Access to product and solution catalog

Collaborative and inclusive culture

Job summary

Johnson Controls is seeking a Service Sales Consultant to grow our service and aftermarket portfolio by developing relationships with medium-sized customer accounts across a defined UK territory. The role combines business development, account management and a commercial focus to drive sustainable revenue and customer satisfaction.

You will sell service agreements, PSAs, installations, and L&M services, engaging with managers and directors to tailor proposals and close opportunities.

Qualifications

• Proven experience in field sales, service sales, or account management.
• Experience selling service solutions, maintenance contracts, or technical offerings.
• Ability to influence decision-makers at manager/director level.
• Strong communication, negotiation and presentation skills.
• Experience using CRM systems and sales forecasting tools.

Responsibilities

• Develop and execute territory sales plans to meet or exceed targets.
• Identify and secure new service sales opportunities within accounts and prospects.
• Build relationships with managers, directors and key stakeholders.
• Promote service agreements, PSAs, and L&M services.
• Conduct meetings, site visits, and presentations to propose offerings.
• Prepare quotations and commercial agreements aligned with objectives.
• Maintain accurate customer records and forecasts in CRM.
• Collaborate with operations to ensure successful project delivery.
• Monitor market activity and competitor offerings for growth opportunities.
• Resolve issues and uphold long-term relationships.

Skills

Field sales

Service sales

Account management

Targets achieved

CRM systems

UK driving licence

Job description

Service Sales Consultant

As a Service Sales Consultant, you will be responsible for driving growth across our service and aftermarket portfolio by developing and managing relationships with medium-sized customer accounts. You will sell a range of solutions including service agreements, installations, Planned Service Agreements (PSAs), and Labour & Material (L&M) services, helping customers maximise the performance, reliability, and longevity of their systems. Working across a defined territory, you will engage with managers, directors, and key decision-makers to identify customer needs, develop tailored proposals, and secure new business opportunities while expanding existing account relationships. This is a consultative sales role that combines business development, account management, and commercial acumen to deliver sustainable revenue growth and exceptional customer satisfaction.

Location: [Insert Location]

Reporting to: [Insert Hiring Manager]

What We Offer

• Competitive salary and commission structure
• Company car or car allowance
• 25 days annual leave plus bank holidays
• Company pension scheme
• Life assurance
• Employee Assistance Programme
• Career development and training opportunities
• Access to employee discount and benefits programmes
• Opportunity to work with industry-leading products and solutions
• A collaborative and inclusive working environment

How You Will Do It

• Develop and execute territory sales plans to achieve and exceed sales targets.
• Identify, pursue, and secure new service sales opportunities within assigned accounts and prospects.
• Build strong relationships with managers, directors, and other key stakeholders within customer organisations.
• Promote and sell service agreements, installations, Planned Service Agreements (PSAs), and Labour & Material (L&M) services.
• Conduct customer meetings, site visits, and solution presentations to understand requirements and propose appropriate service offerings.
• Prepare quotations, proposals, and commercial agreements in line with business objectives.
• Maintain accurate customer records and sales forecasts within CRM systems.
• Collaborate with operations, service delivery, and technical teams to ensure successful project execution and customer satisfaction.
• Monitor market activity, competitor offerings, and customer trends to identify growth opportunities.
• Resolve customer issues and commercial challenges in a timely and professional manner while maintaining long-term relationships.

What We Are Looking For

Required:

• Proven experience in a field sales, service sales, or account management role.
• Strong track record of achieving or exceeding sales targets.
• Experience selling service solutions, maintenance contracts, or technical/service-based offerings.
• Ability to build credibility and influence decision-makers at manager and director level.
• Excellent communication, negotiation, and presentation skills.
• Strong commercial awareness and customer-focused approach.
• Ability to manage a territory effectively and prioritise multiple opportunities.
• Experience using CRM systems and sales forecasting tools.
• Full UK driving licence.

Preferred:

• Experience within the building technologies, fire, security, HVAC, or industrial services sector.
• Knowledge of service contract sales and recurring revenue models.
• Understanding of Johnson Controls products, services, or related industries.
• Experience managing multi-site or divisional customer accounts.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry‑leading field organization, we elevate customer performance, turn goals into real‑world results and help move society forward.

#LI-SB1 #LI-Hybrid

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.