Service Sales Consultant

Johnson Controls, Inc.; Sunbury-on-Thames; Hybrid; GBP 42.000 - 65.000; Vollzeit

Benefits dieser Stelle

Company car or car allowance

25 days annual leave

Company pension scheme

Life assurance

Employee Assistance Programme

Career development and training

Zusammenfassung

Johnson Controls, Inc. is seeking a Service Sales Consultant to drive growth across our service and aftermarket portfolio. You will manage medium-sized accounts, develop tailored proposals, and secure new business while expanding existing relationships.

The role blends business development, account management, and commercial acumen in a hybrid UK-based environment. You will engage with managers and directors, promote service agreements, PSAs, and L&M services, and work with cross-functional

Qualifikationen

• Proven field sales experience in selling service solutions, maintenance contracts, or technical offerings.
• Ability to identify customer needs and influence decision-makers at manager/director level.
• Excellent communication, negotiation, and presentation skills.
• Strong commercial awareness and customer-focused approach.

Aufgaben

• Develop and execute territory sales plans to achieve and exceed targets.
• Identify, pursue, and secure new service sales opportunities within accounts and prospects.
• Build relationships with managers, directors and key stakeholders.
• Promote service agreements, PSAs, and Labour & Material services.
• Conduct meetings, site visits, and solution presentations to understand requirements.
• Prepare quotations, proposals, and commercial agreements aligned with objectives.
• Maintain accurate customer records and sales forecasts in CRM.
• Collaborate with operations, service delivery, and technical teams for project execution.
• Monitor market activity and competitor offerings to identify growth opportunities.
• Resolve issues and commercial challenges to maintain long-term relationships.

Kenntnisse

Proven field sales experience

Account management

Negotiation skills

Communication skills

Customer-focused approach

Tools

CRM systems

Sales forecasting tools

Jobbeschreibung

Service Sales Consultant

What You Will Do

As a Service Sales Consultant, you will be responsible for driving growth across our service and aftermarket portfolio by developing and managing relationships with medium-sized customer accounts. You will sell a range of solutions including service agreements, installations, Planned Service Agreements (PSAs), and Labour & Material (L&M) services, helping customers maximise the performance, reliability, and longevity of their systems. Working across a defined territory, you will engage with managers, directors, and key decision-makers to identify customer needs, develop tailored proposals, and secure new business opportunities while expanding existing account relationships. This is a consultative sales role that combines business development, account management, and commercial acumen to deliver sustainable revenue growth and exceptional customer satisfaction.

Location: [Insert Location]
Reporting to: [Insert Hiring Manager]

What We Offer

• Competitive salary and commission structure
• Company car or car allowance
• 25 days annual leave plus bank holidays
• Company pension scheme
• Life assurance
• Employee Assistance Programme
• Career development and training opportunities
• Access to employee discount and benefits programmes
• Opportunity to work with industry-leading products and solutions
• A collaborative and inclusive working environment

How You Will Do It

• Develop and execute territory sales plans to achieve and exceed sales targets.
• Identify, pursue, and secure new service sales opportunities within assigned accounts and prospects.
• Build strong relationships with managers, directors, and other key stakeholders within customer organisations.
• Promote and sell service agreements, installations, Planned Service Agreements (PSAs), and Labour & Material (L&M) services.
• Conduct customer meetings, site visits, and solution presentations to understand requirements and propose appropriate service offerings.
• Prepare quotations, proposals, and commercial agreements in line with business objectives.
• Maintain accurate customer records and sales forecasts within CRM systems.
• Collaborate with operations, service delivery, and technical teams to ensure successful project execution and customer satisfaction.
• Monitor market activity, competitor offerings, and customer trends to identify growth opportunities.
• Resolve customer issues and commercial challenges in a timely and professional manner while maintaining long-term relationships.

What We Are Looking For

Required:

• Proven experience in a field sales, service sales, or account management role.
• Strong track record of achieving or exceeding sales targets.
• Experience selling service solutions, maintenance contracts, or technical/service-based offerings.
• Ability to build credibility and influence decision-makers at manager and director level.
• Excellent communication, negotiation, and presentation skills.
• Strong commercial awareness and customer-focused approach.
• Ability to manage a territory effectively and prioritise multiple opportunities.
• Experience using CRM systems and sales forecasting tools.
• Full UK driving licence.

Preferred:

• Experience within the building technologies, fire, security, HVAC, or industrial services sector.
• Knowledge of service contract sales and recurring revenue models.
• Understanding of Johnson Controls products, services, or related industries.
• Experience managing multi-site or divisional customer accounts.

About Us

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

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