Service Receptionist

Allscreens Nationwide Ltd; Tunbridge Wells; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Permanent opportunity

Supportive environment

Competitive salary

Job summary

A busy car dealership in Tunbridge Wells is seeking a professional Service Receptionist on a temporary-to-permanent basis. You will book vehicles in for servicing, manage customer inquiries face-to-face and by phone, and liaise with workshop staff to update on progress.

The ideal candidate will have previous service reception experience in the automotive sector, exceptional customer service and communication skills, strong organisational ability, and a friendly, professional approach.

Qualifications

• Previous experience as a Service Receptionist within the automotive industry.
• Strong customer service and communication skills.
• Ability to work efficiently in a busy dealership environment.
• Good organisational and administrative skills.
• A professional and friendly approach.

Responsibilities

• Booking in vehicles for servicing, maintenance, and repairs.
• Managing customer enquiries both face-to-face and over the phone.
• Liaising with workshop technicians to provide updates on vehicle progress.
• Providing accurate estimates and explaining work required.
• Ensuring all administrative tasks and service records are completed accurately.
• Delivering exceptional customer service at all times.

Skills

Customer service

Communication

Administrative skills

Job description

Job Title: Service Receptionist (Temporary to Permanent)

Location: Tunbridge Wells

Job Type: Full-time | Temporary to Permanent

About the Role:

Here at Brook Street we are currently recruiting on behalf of our client, a busy and well established car dealership based in Tunbridge Wells. We are seeking an experienced and professional Service Receptionist to join their fast paced service department. This is an excellent opportunity for someone with previous service reception or automotive experience looking to secure a long term position, starting on a temporary basis with the potential to become permanent.

Key Responsibilities:

• Booking in vehicles for servicing, maintenance, and repairs
• Managing customer enquiries both face-to-face and over the phone
• Liaising with workshop technicians to provide updates on vehicle progress
• Providing accurate estimates and explaining work required
• Ensuring all administrative tasks and service records are completed accurately
• Delivering exceptional customer service at all times

Requirements:

• Previous experience as a Service Receptionist within the automotive industry is essential
• Strong customer service and communication skills
• Ability to work efficiently in a busy dealership environment
• Good organisational and administrative skills
• A professional and friendly approach

What's on Offer:

• Opportunity to secure a permanent position after an initial temporary period
• Supportive and professional working environment
• Competitive salary package

If you have the relevant experience and are looking for your next opportunity within a thriving dealership, we would love to hear from you.

Apply now to be considered for this exciting opportunity.

Brook Street NMR is acting as an Employment Business in relation to this vacancy.