Service & Quotations Coordinator - Customer-Focused

Next Doors Ltd; England; On-site; GBP 35,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

Competitive salary

Stable long-term role

Supportive team environment

Opportunity to grow within the company

Job summary

Next Doors Ltd is seeking a Service & Quotations Coordinator to manage customer enquiries, quotations, scheduling, and job coordination from our busy door and entrance systems operation in the UK.

The role focuses on customer coordination, quotation management, and operational support, requiring calm, organised, and professional handling of multiple live jobs in a fast-paced service environment. Competitive salary and long-term growth are offered.

Qualifications

• Experience in service coordination or quotation management is preferred.
• Excellent organisational and prioritisation skills.
• Ability to communicate clearly with customers and engineers.
• Experience in engineering, construction, facilities management, HVAC, or related fields is advantageous.

Responsibilities

• Handling incoming sales and service enquiries
• Preparing quotations for repairs, servicing, and installations
• Liaising with customers regarding ongoing works
• Coordinating engineer schedules and appointments
• Managing job progress and customer communication

Job description

Next Doors Ltd is seeking a Service & Quotations Coordinator to manage customer enquiries, quotations, scheduling, and job coordination from our busy door and entrance systems operation in the UK.

The role focuses on customer coordination, quotation management, and operational support, requiring calm, organised, and professional handling of multiple live jobs in a fast-paced service environment. Competitive salary and long-term growth are offered.