Service & Parts Coordinator: Logistics & Online Sales

RECRUITMENT HELPLINE; Chester-le-Street; On-site; GBP 30,000 - 40,000; Full time

Job summary

RECRUITMENT HELPLINE is seeking a Service and Parts Coordinator to join our team in Gateshead. This role requires excellent organizational skills to coordinate service activities, manage parts quotations, and support technicians and customers effectively.

The ideal candidate will have 2+ years of experience in a service coordination or related role, strong communication skills, and proficiency with inventory management systems. The position offers a full-time, permanent contract with a competitive salary based on experience.

Qualifications

• 2+ years of experience in service coordination, parts, logistics, or a related role.
• Proficiency with inventory management systems and ERP software.
• Ability to manage online parts orders and customer portal data.

Responsibilities

• Manage end-to-end parts coordination, including pricing, ordering, and delivery.
• Handle service and parts warranty claims with suppliers and internal teams.
• Monitor inventory control processes and supplier relationships.

Skills

Organisational skills

Communication skills

Problem-solving skills

Attention to detail

Customer-focused mindset

Multitasking abilities

Education

High school diploma or equivalent

Associate’s degree or technical training preferred

Tools

Inventory management systems

ERP software

Service management tools

Job description

RECRUITMENT HELPLINE is seeking a Service and Parts Coordinator to join our team in Gateshead. This role requires excellent organizational skills to coordinate service activities, manage parts quotations, and support technicians and customers effectively.

The ideal candidate will have 2+ years of experience in a service coordination or related role, strong communication skills, and proficiency with inventory management systems. The position offers a full-time, permanent contract with a competitive salary based on experience.