Service Operations Manager

TN United Kingdom; Loughborough; On-site; GBP 35,000 - 40,000; Full time

Job summary

An established industry player is seeking a proactive Service Operations Manager to oversee health and safety compliance and enhance customer service. This role involves managing budgets, training staff, and ensuring legislative compliance while maintaining high standards of quality. The ideal candidate will bring strong leadership and organizational skills to the table, ensuring that operations run smoothly and efficiently. Join a dynamic team where your expertise will contribute to creating a safe and productive work environment, and enjoy benefits like 25 days of annual leave and on-site parking.

Benefits

On-site parking

25 days annual leave plus bank holidays

Qualifications

• Experience in managing health and safety compliance.
• Strong leadership and communication skills.

Responsibilities

• Oversee Health & Safety implementation and risk assessments.
• Manage budgets and maintain the Bill of Materials.

Skills

Health and Safety Regulations

Leadership Skills

Budget Management

Communication Skills

Organizational Skills

Interpersonal Skills

Education

Proven experience in a similar role

Tools

Sage 200

Job description

Job Title: Service Operations Manager

Location:

Loughborough, LE11

Salary:

35k to 40k (DOE)

Job Description:

The Service Operations Manager will be responsible for overseeing site Health & Safety implementation, maintaining confidentiality, updating risk assessments, working with applicator companies to meet customer service expectations, training staff, managing budgets, maintaining the Bill of Materials, developing maintenance programs, ensuring legislative and environmental compliance, maintaining EQMS standards, participating in quality audits, covering Customer Service Manager duties during absences, managing market demands, and responding to directives from the Logistics Director.

Qualifications:

• Proven experience in a similar role
• Proficient in Sage 200
• Strong knowledge of health and safety regulations
• Excellent organizational and planning skills
• Leadership and staff management abilities
• Good communication and interpersonal skills
• Budget management skills
• On-site parking available
• 25 days annual leave plus bank holidays

Additional Information:

If you are a motivated Service Operations Manager with a commitment to excellence, we encourage you to apply. For more information, contact Molly at 07708 588382 or via email. To learn about data storage and processing, visit our website and read the GDPR Data Protection Statement.