Service Operations Leader: Care, HR & Quality

Rehability UK Support Services Ltd; Exeter; On-site; GBP 60,000 - 85,000; Full time

Job summary

Rehability UK Support Services Ltd. seeks an experienced Service Manager to lead the administration, care, and people management functions across the service.

The role includes marketing and selling services at agreed prices, and maintaining operations within budget and regulatory standards. You will oversee HR, service quality, and compliance with health and safety, ensuring high standards of care and service delivery.

Qualifications

• Experience in leading administration, care and people management functions.
• Ability to develop and manage budgets and policies within regulatory standards.
• Strong leadership to maintain service standards and drive quality improvement.

Responsibilities

• Lead administration, care, housekeeping, laundry and maintenance functions.
• Market and sell services at agreed prices to stakeholders.
• Maintain service operations within the provider budget and regulatory requirements.
• Develop and implement policies and procedures aligned with standards and legal requirements.
• Oversee HR, staffing plans, and service user safety and rights compliance.

Skills

Leadership

People management

Budgeting

Policy development

Education

Healthcare management degree

Tools

Care management software

Job description

Rehability UK Support Services Ltd. seeks an experienced Service Manager to lead the administration, care, and people management functions across the service.

The role includes marketing and selling services at agreed prices, and maintaining operations within budget and regulatory standards. You will oversee HR, service quality, and compliance with health and safety, ensuring high standards of care and service delivery.