Service Operations Coordinator

Marioff

Paisley

On-site

GBP 26,000 - 34,000

Full time

9 days ago

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Benefits offered by this job

Competitive compensation

Professional development opportunities

Stable employment

Job summary

Marioff is seeking a Service & Aftermarket Coordinator in Glasgow, UK, to support maintenance and service operations. The role focuses on coordinating visits, handling service documentation, and maintaining records while ensuring high levels of customer satisfaction.

Key responsibilities include liaising with customers, monitoring progress, and supporting spare parts management. The ideal candidate has 1-2 years in a coordination/admin role, strong organizational and communication skills, and

Qualifications

1-2 years of proven experience in a coordination or administrative role, preferably in a service or maintenance environment.
Strong organizational and time-management skills.
Excellent communication and interpersonal abilities.
Proficiency in Microsoft Office.

Responsibilities

Schedule and plan service and maintenance visits for field engineers and technicians.
Monitor progress and ensure timely completion of work orders.
Liaise with customers to confirm appointments and follow up on service delivery.
Maintain records of service reports, maintenance logs, and communications.
Prepare and issue service documentation including work orders, invoices and reports.
Assist in managing spare parts inventory and ordering replacements.