Service Manager Yorkshire

Routes Healthcare; West Yorkshire; On-site; GBP 36,000 - 60,000; Full time

Benefits offered by this job

Salary up to £60,000 + bonus

Brighouse-based, full-time permanent

Routes Academy development

In-house recruitment team

Pension scheme

Employee Assistance Programme

CQC-rated 'good' provider

Job summary

Routes Healthcare in Brighouse seeks an experienced manager to lead from the front, owning a portfolio of complex care packages and driving service delivery across the region.

You'll oversee clinical teams, including nurses and case managers, manage training needs, maintain high standards, and work with integrated care boards and commissioners. Regular travel to visit clients and teams is expected.

Qualifications

• Hands-on experience managing complex care packages with clinical interventions.
• Track record of managing teams of healthcare professionals (nurses, case managers).
• Solid understanding of CQC compliance and Health and Social Care legislation.
• Practical commercial awareness of the healthcare market.
• Organised, self-motivated and proactive.
• Full driving licence and access to your own car for work.

Responsibilities

• Lead from the front and own a portfolio of complex care packages, driving service delivery.
• Manage clinical teams, including nurses and case managers, and resolve issues as they arise.
• Maintain high standards and compliance while working with integrated care boards, commissioners and multi-disciplinary teams.
• Travel regularly to visit clients and teams across the region.

Skills

Complex care management

Team leadership

Care legislation

Care legislation

Commercial awareness

Self-motivation

Driving licence

Job description

We're looking for an experienced manager who can lead from the front. Following

a structured induction, you'll take ownership of a portfolio of complex care

packages - managing clinical teams, driving service delivery, and resolving

problems as they arise.

You'll oversee a range of clinical and complex care needs,

leading nurses and case managers, managing training needs, keeping standards

high, and working closely with integrated care boards, commissioners, and

multi-disciplinary teams. Clients are based in the community across the region,

so regular travel to visit clients and teams is expected.

What we're looking for

Hands-on experience managing complex care packages with clinical interventions

Track record managing teams of healthcare professionals (nurses, case managers)

Solid understanding of CQC compliance and Health and Social Care legislation

Practical commercial awareness - you understand the healthcare market and can

Organised, self-motivated, and unafraid to roll up your sleeves

Full driving licence and access to your own car for work

What we offer

Salary up to £60,000 plus service performance-related bonus

Full-time, permanent role based in Brighouse

Centralised support teams (HR, Payroll, Quality, IT) - so you can focus on

Routes Academy for your own development and that of your team

In-house recruitment team — we fill vacancies ourselves, no agency reliance

Digital Care Plans making operations more efficient

25 days' holiday, additional bank holiday leave, plus a day off for your

birthday

Pension scheme and Employee Assistance Programme

CQC-rated 'good' — you'll be joining a stable, regulated provider

About Routes Healthcare

We're a CQC-registered domiciliary and complex care provider across Northern

England. For 15 years we've focused on delivering person-centred care and

supporting both clients and care workers.

We recruit our own workforce, invest in training and

development through Routes Academy, and keep our operations lean and focused.

We're rated 'good' by CQC and we back our teams with proper centralised

support.