Senior Service Manager

Right Match Recruitment Group Limited; Greater Manchester; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Flexible Additional Holiday Purchase?

Full induction programme to Care Cert.

Dedicated learning & development

Free training for Social Care

DBS check

Employee Assistance Programme

Annual Employee Awards Evening

Employee recognition schemes

Carer progression within the company

Job summary

Right Match Recruitment Group is recruiting a Senior Service Manager (Complex Needs) for a Greater Manchester-based role, with travel across Greater Manchester, Yorkshire and North Wales. The position oversees multiple supported living services and drives service development in partnership with Locality and New Business teams.

The ideal candidate will have Level 5 Health & Social Care and a Level 3+ management qualification, with CQC Registered Manager experience and multi-site leadership.

Qualifications

• Experience in financial and people management.
• Level 5 Health & Social Care qualification or equivalent is required.
• Management/leadership qualification (Level 3+) is required.

Responsibilities

• Oversee and support multiple supported living services.
• Lead service development, start-ups and transitions with Locality and New Business teams.
• Ensure services meet or exceed CQC and regulatory standards.
• Coach, mentor and develop Registered Managers, Service Managers and frontline teams.
• Build strong relationships with commissioners, local authorities and professionals.
• Manage budgets, risks, quality assurance and continuous service improvement.
• Contribute to regional Senior Management Team discussions.
• Lead or support complex HR investigations when required.

Skills

People management

Budget management

Leadership

Education

Level 5 Health & Social Care

Level 3+ Management qualification

Job description

Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Greater Manchester (travel required across Greater Manchester, Yorkshire, North Wales). We are recruiting for experienced and forward thinking Senior Service Manager (Complex Needs). This is full time and permanent position and working for very well established care company working in the field mental health, learning disabilities and autism.Very interesting and varied role with a scope for progression.

Key Responsibilities

• Oversee and support multiple supported living services
• Lead service development, start‑ups and transitions in partnership with Locality and New Business teams
• Ensure services meet or exceed CQC and regulatory standards
• Coach, mentor and develop Registered Managers, Service Managers and frontline teams
• Build strong relationships with commissioners, local authorities and professionals
• Manage budgets, risks, quality assurance and continuous service improvement
• Contribute to regional Senior Management Team discussions
• Lead or support complex HR investigations when required

Essential Requirements

The Successful Candidate for the role will have:

• Level 5 qualification in Health & Social Care (or equivalent)
• Management/Leadership qualification (Level 3+)
• Experience as a CQC Registered Manager
• Multi‑site management experience within complex needs services
• Experience with safeguarding, inspections and statutory authorities
• Financial and people management experience
• Full UK driving licence and access to own vehicle

Benefits

• Flexible Additional Holiday Purchase Scheme
• Full induction programme to Care Certificate Standards
• Dedicated learning & development programmes.
• Free training to achieve qualification in Social Care.
• DBS check.
• Free Employee Assistance Programme
• Annual Employee Awards Evening
• Employee recognition schemes
• Carer progression within the company.