Service Manager (Voids & Disrepair and Litigation)

Equans UK & Ireland; Birmingham; On-site; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Annual leave 24 days

Life cover 1.5x salary

Employee discounts

Gym discounts

Cycle to work

Holiday purchase

CSR days

Learning opportunities

Referral rewards

Employee networks

Wellbeing app

Job summary

Equans UK & Ireland is seeking a Service Manager in Birmingham for Voids and D&L. The role is full-time, based on-site, and works in partnership with Birmingham City Council within Social Housing. A competitive salary and company vehicle are offered.

You will lead a team of trade operatives or subcontractors, plan resources, and ensure safe, high-quality delivery. The post emphasizes efficient use of IT and collaboration with planning and client representatives.

Qualifications

• Team leadership of trade operatives or sub-contractors delivering maintenance/void projects.
• Experience with repairs maintenance contracts and building legislation knowledge.
• Ability to plan, allocate resources and monitor progress.

Responsibilities

• Manage a team of trade operatives or sub-contractors delivering maintenance and void projects.
• Ensure efficient resource use, scheduling, materials, and equipment to meet targets.
• Highlight proposals to Senior Service Manager to improve performance and IT system use.
• Ensure roles of operatives and subcontractors are adhered to.
• Collaborate with planning to ensure safe, high-standard work.

Skills

Leadership

Contract management

Planning

Team management

Education

Higher National Certificate in Building Studies

SMSTS/SSSTS

City and Guilds Trade qualification

Driving license

Job description

Equans is looking for a Service Manager in our Voids and D&L to join our team in Birmingham on a permanent basis. This is a full time role working in partnership with Birmingham City Council within Social Housing. On offer is a competitive salary, company vehicle and benefits package.

What will you deliver?

• Responsible for the management of a team of trade operatives or Sub-Contractors delivering a wide range of responsive and reactive maintenance and void projects.
• Responsible for the efficient use of resources and ensuring that, job planning, appointments, resource allocation, materials, plant and equipment are effectively utilised and continuously improved in accordance with service delivery targets
• The Service Manager is also responsible for bringing to the attention of the Senior Service Manager any arrangements/proposals that will improve job control, operational performance, relationships with Client’s representatives and maximise the utilisation of the Company’s IT system
• The Service Manager fulfils a critical role within the organisation and ensures that the roles and responsibilities or Trade Operatives and Sub-Contractors are adhered to
• The Service Manager will work closely with the planning team executing their work in a safe manner to the highest possible standards
• The Service Manager will work closely with the planning team executing their work in a safe manner to the highest possible standards
• To support the Service Coordinator to ensure productivity is maximized on a daily basis
• To monitor and track progress of jobs in jeopardy, overdue jobs, completions and closing down of orders

What can we offer you?

On offer is a competitive salary, company van and benefits package, which includes;

• 24 days annual leave (+ public holidays)
• Life Cover equivalent to 1.5 times annual salary
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
• 24/7 Employee Assistance Program and access to mental wellbeing app

Who are we looking for?

• Higher National Certificate in Building Studies or equivalent experienc
• SMSTS/SSSTS
• City and Guilds Trade qualification
• Experience of operating repairs maintenance contracts and relevant knowledge of building legislation and building and construction and projects
• Current valid driving license

Who are we?

Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables. Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live. Equans is a Bouygues group company.

Code: T&LENG

As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act 2010.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.

You’ll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.