Service Manager - Liverpool

Lifeway’s Group; West Kirby; In loco; GBP 36.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Real-time pay via Stream

Leadership development programmes

Supportive workplace culture

Matched pension scheme

Wellbeing resources and mental health

Rewards schemes

Choice Rewards discounts

Descrizione del lavoro

Lifeways is seeking a Service Manager in Liverpool, Merseyside, to lead a team delivering high-quality, person-centred support for adults with complex needs. You will work with Area Manager and Regional Director to raise service standards and outcomes.

Based in Liverpool, you will drive coaching, development, and continuous improvement while ensuring regulatory compliance and a safe, supportive culture for both staff and service users.

Competenze

• A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it)
• Strong experience in operational and people management
• A valid UK driver's licence and willingness to travel locally
• A genuine passion for quality care - and the ability to lead by example

Mansioni

• Leading and developing a team to deliver high-quality, person-centred support.
• Ensuring the service operates safely, effectively, and in line with regulatory requirements.
• Supporting individuals with complex needs to achieve positive outcomes and greater independence.
• Driving a positive team culture through coaching, training, and ongoing development.
• Working closely with senior leadership and external professionals to continuously improve service quality.
• You'll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services.

Conoscenze

Operational management

People management

Leadership

Driver's license

Formazione

Health & Social Care Level 3 (Level 5 desirable)

Descrizione del lavoro

The Opportunity

Service Manager

Liverpool, Merseyside

We're looking for an exceptional Service Manager who is passionate about making a real difference in people's lives while creating a positive, supportive, and high-performing culture for their team.

Based in Liverpool, you'll work closely with an experienced Area Manager and Regional Director to lead the delivery of outstanding care and support services for working-age adults with complex needs, including: Learning disabilities, Physical disabilities, Autism Spectrum Disorder (ASD), Behaviours that challenge.

As a Service Manager at Lifeways, you create environments where people thrive, and every decision you make shapes someone's future. Discover why this matters in our newest video: https://youtu.be/suVcHXmx-II?si=Se5ImEykaAbgiWyO

In this role, you will:

• Leading and developing a team to deliver high-quality, person-centred support.
• Ensuring the service operates safely, effectively, and in line with regulatory requirements.
• Supporting individuals with complex needs to achieve positive outcomes and greater independence.
• Driving a positive team culture through coaching, training, and ongoing development.
• Working closely with senior leadership and external professionals to continuously improve service quality.
• You'll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services.

What You'll Bring

• A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it)
• Strong experience in operational and people management
• A valid UK driver's licence and willingness to travel locally
• A genuine passion for quality care - and the ability to lead by example

We're looking for individuals who embodyempathy, courage, honesty, equality,andpassion. If that sounds like you, we'd love to welcome you to the team.

Why Join Lifeways?

When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do:
Caring - Honest - One Team - Innovative - Courageous - Equal

You'll get:

• Enjoy financial wellbeing tools with Stream - real-time pay tracking, savings features, and instant access to earned pay when you need it.
• Leadership development programmes & progression pathways
• A supportive, inclusive workplace culture
• Matched contribution company pension scheme
• Wellbeing resources and mental health support
• Reward and Recognition Schemes
• Discounts on shopping, tech, travel, and more through CHOICE Rewards

At Lifeways, you're not just anyone. You're a leader who can make a difference every single day.

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