Service Manager - Derbyshire

Lifeway’s Group; East Midlands; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Leadership development programmes

Pension scheme

Wellbeing resources

Rewards and CHOICE Rewards discounts

Job summary

Lifeways is seeking a Service Manager to lead two supported living services in the East Midlands. You will oversee 16 people we support, 932 commissioned hours, 31 support workers, and 3 team leaders across Ox Close and Hassop Close. A confident, visible leader is required to drive quality and outcomes.

You will inspire teams, deliver high standards of care, and shape service improvements in a values-driven organisation committed to compassionate support.

Qualifications

• Minimum Level 3 qualification in Health & Social Care with Level 5 desirable
• Strong experience in operational and people management
• Valid UK driver’s licence and willingness to travel locally

Responsibilities

• Lead and develop the team of support workers and team leaders to deliver outstanding care
• Oversee delivery of high-quality care for individuals with learning disabilities, autism, and complex needs
• Drive service improvements and quality standards
• Build strong relationships with families and communities

Skills

People management

Operational leadership

Communication

Education

Level 3 Health & Social Care qualification

Level 5 Health & Social Care (desirable)

Tools

Driver's license

Job description

Service Manager - Chesterfield Job Description

Service Manager – Chesterfield

Who We Are – Lifeways

Every day at Lifeways, our team members make a difference — and on our new careers website, you can read their real stories. You’ll meet people who have built rewarding careers with us, and people whose lives have been transformed through the support we provide.

You’re Not Just Anyone — and neither is this role. As a Service Manager at Lifeways, you create environments where people thrive, and every decision you make shapes someone’s future. Discover why this matters in our newest video: https://vimeo.com/1139996266?fl=pl&fe=sh

Lifeways is one of the UK’s leading providers of specialist support for people with learning disabilities, autism, brain injuries, mental health conditions, and complex care needs.

We’ve recently completed one of the biggest digital transformations in our sector — and we’re just getting started. From Property to PBS, our ambition is bold: to become the Care Provider of Choice, powered by innovation, stability and the belief that great care starts with great people.

The Opportunity

You will lead two supported living services, overseeing 16 people we support, 932 commissioned hours, 31 Support Workers, and 3 Team Leaders across Ox Close (S45 9NW) and Hassop Close (S40 4FD). This role requires a confident and visible leader who can support teams, drive quality, and deliver excellent outcomes for the people we support.

In This Role, You Will

• Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme.
• You will oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs.
• Drive service improvements and quality standards
• Build strong relationships with your team, families, and communities

You’ll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services.

What You’ll Bring

• A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it)
• Strong experience in operational and people management
• A valid UK driver’s licence and willingness to travel locally
• A genuine passion for quality care — and the ability to lead by example

We’re looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we’d love to welcome you to the team.

Why Join Lifeways?

Role

When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do:

Caring – Honest – One Team – Innovative – Courageous – Equal

You’ll Get

• Leadership development programmes & progression pathways
• A supportive, inclusive workplace culture
• Matched contribution company pension scheme
• Wellbeing resources and mental health support
• Reward and Recognition SchemesDiscounts on shopping, tech, travel, and more through CHOICE Rewards

Why Now?

We are on a bold journey to become the Care Provider of Choice — and this is an exciting time to join us.

We listen closely to our team members through surveys and forums and act on their ideas, continuously improving how we support both our people and the individuals in our care.

As a leader, you’ll have the authority, resources, and support to shape your team’s culture and the quality of care they deliver. We invest in your growth through leadership development and promote a workplace where wellbeing, diversity, and inclusion are more than just words — they’re lived values.

At Lifeways, you’re not just anyone. You’re a leader who can make a difference every single day.

We are not using agencies for this recruitment. Any CVs sent to anyone in Lifeways from a recruitment agency will be treated as a gift.