Service Manager - Learning Difficulties

Lifeways; Brighton; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Real-time pay access through Stream

Leadership development programmes

Inclusive workplace culture

Matched pension scheme

Wellbeing resources

Rewards schemes

Choice Rewards discounts

Job summary

Lifeways is seeking a Service Manager to lead and develop our Brighton services, creating a positive, supportive and high-performing culture for people we support and our teams.

You will oversee two independent supported living services and a small outreach service for working-age adults with complex needs, including learning disabilities, physical disabilities and ASD. You’ll work with an Area Manager and Regional Director to ensure high-quality care and compliance.

Qualifications

• A minimum Level 3 qualification in Health & Social Care; Level 5 is desirable, or you may be working towards this.
• Strong experience in operational and people management, ideally within health or social care.
• Experience supporting people with learning disabilities, physical disabilities, autism or other complex needs.
• A valid UK driving licence and willingness to travel locally when required.
• A genuine passion for quality care, with the confidence and integrity to lead by example.

Responsibilities

• Lead, motivate and develop a team to deliver high-quality, person-centred support.
• Ensure services operate safely, effectively and in line with regulatory and organisational requirements.
• Support people with complex needs to achieve positive outcomes, greater independence and an improved quality of life.
• Build a strong team culture through coaching, training, development and effective performance management.
• Work collaboratively with senior leaders, families and external professionals to continuously improve service quality.
• Take ownership of the day-to-day operational management of the services, ensuring they are well-led, compliant and financially sustainable.
• Lead with purpose, inspire your teams and play an important role in shaping the future of our services.

Skills

People leadership

Operational management

Care with complex needs

Travel locally

Driving licence

Education

Level 3 Health & Social Care

Level 5 Health & Social Care (desirable)

Job description

Service Manager - Brighton

Are you an experienced care leader who is passionate about making a real difference in people's lives?

We’re looking for a Service Manager to lead and develop our services in Brighton, creating a positive, supportive and high-performing culture where both the people we support and our teams can thrive.

Working closely with an experienced Area Manager and Regional Director, you’ll oversee the delivery of high-quality care and support across two independent supported living services and a small outreach service for working-age adults with complex needs, including learning disabilities, physical disabilities and Autism Spectrum Disorder (ASD).

In this role, you will:

• Lead, motivate and develop a team to deliver high-quality, person-centred support.
• Ensure services operate safely, effectively and in line with regulatory and organisational requirements.
• Support people with complex needs to achieve positive outcomes, greater independence and an improved quality of life.
• Build a strong team culture through coaching, training, development and effective performance management.
• Work collaboratively with senior leaders, families and external professionals to continuously improve service quality.
• Take ownership of the day-to-day operational management of the services, ensuring they are well-led, compliant and financially sustainable.
• Lead with purpose, inspire your teams and play an important role in shaping the future of our services.

What You’ll Bring

We’re looking for an experienced people leader who can combine strong operational management with a genuine passion for high-quality care with the following skills/experience:

• A minimum Level 3 qualification in Health & Social Care; Level 5 is desirable, or you may be working towards this.
• Strong experience in operational and people management, ideally within health or social care.
• Experience supporting people with learning disabilities, physical disabilities, autism or other complex needs.
• A valid UK driving licence and willingness to travel locally when required.
• A genuine passion for quality care, with the confidence and integrity to lead by example.

Above all, we’re looking for someone who demonstrates empathy, courage, honesty, equality and passion in everything they do.

Why Join Lifeways?

When you join Lifeways, you’ll step into a leadership role within a company that values and invests in its people.

Our shared values guide everything we do:

Caring - Honest - One Team - Innovative - Courageous - Equal

You’ll also benefit from:

• Financial wellbeing support through Stream - including real-time pay tracking, savings features and instant access to earned pay when you need it.
• Leadership development programmes and clear progression pathways.
• A supportive and inclusive workplace culture.
• Matched contribution company pension scheme.
• Wellbeing resources and mental health support.
• Reward and Recognition Schemes.
• Discounts on shopping, technology, travel and more through CHOICE Rewards.

Make a Difference Every Day

At Lifeways, you’re not just anyone. You’re a leader who has the opportunity to make a genuine difference every single day.

If you’re ready to bring your leadership experience, passion and ambition to a role where what you do really matters, we’d love to hear from you.

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