Service Manager - Learning Disability Services

Milestones Trust; Greater London; On-site; GBP 38,700 - 47,300; Full time

Benefits offered by this job

34 days Annual Leave Entitlement

Access pay as you earn through Dayforce Wallet

Refer a Friend Scheme up to £750

Company pension scheme

Generous Occupational Maternity/Paternity pay

Learning and development opportunities

Health Cash Plan after probation

Job summary

A leading charitable organization in the United Kingdom is seeking an inspirational Service Manager to lead two Learning Disability Services. You will be responsible for delivering high-quality, personalized support while fostering a positive culture for staff. This role promises to develop your leadership skills and requires proven management experience in social care. The position offers a competitive salary, 34 annual leave days, and significant benefits, including a company pension and health cash plan.

Qualifications

• Management experience in social care or related services is essential.
• Ability to oversee service operations and ensure compliance.
• Skills in coaching and leading staff toward positive outcomes.

Responsibilities

• Lead and inspire teams to deliver safe and person-centred services.
• Develop and implement a vision for service delivery.
• Collaborate with partners to maintain innovative services.

Skills

Proven management experience in social care

Strong systems knowledge

Experience in coaching and leading teams

Creative and motivated to drive change

Driving licence preferred

Job description

£43,000 per annum (rising to £44,290 from 1st April) + Excellent Benefits

30 - 37.5 hours per week

Interview Dates: 11th and 12th March 2026

Milestones Trust is seeking an inspirational Service Manager to lead two of our Learning Disability Services – Crantock Drive and Bath Road. This is an exciting opportunity to shape and deliver modern, responsive, and sustainable services that provide high-quality, personalised support to the people we support.

This role offers the chance to develop and enhance your leadership and management skills, influence how services are led, and sustain positive cultures – all while keeping the needs and aspirations of the people we support at the heart of everything you do.

Key Duties:

• Lead and inspire teams to deliver safe, cost-effective, and person-centred services.
• Ensure compliance, meet management responsibilities, and consistently achieve and exceed service KPIs.
• Develop and implement your vision for the future of the services, aligned with Milestones Trust’s values and priorities.
• Foster positive cultures where staff feel supported, recognised, and empowered to use their strengths.
• Work collaboratively with internal and external partners to ensure services remain innovative and responsive.

Skills and Experience:

• Proven management experience in social care or related services.
• Strong systems knowledge and ability to oversee service operations effectively.
• Experience in coaching and leading staff teams, recognising and harnessing individual strengths.
• Creative, energised, and motivated to drive positive change.
• A driving licence is preferred due to the multi-site nature of the role.

Here at Milestones Trust, we recognise that without the hard work, commitment and passion of our staff, we wouldn’t be the charity we are today. That’s why we are committed to rewarding you with a competitive pay and benefits package including:

• 34 days Annual Leave Entitlement (including all recognised public holidays)
• Get paid when you want – Access your money as you earn it and request your earnings before payday using Dayforce Wallet.
• Refer a Friend Scheme earning you up to £750
• Company pension scheme, to help grow your retirement pot
• Generous Occupational Maternity/Paternity pay
• Learning and development opportunities for you to build your career
• Health Cash Plan on completion of probation giving you access to a minimum of £695 cash back for health treatments e.g. Dental, Therapies, Optical, Maternity/Paternity, NHS Prescriptions etc.

We pride ourselves with being able to offer staff opportunities to develop and progress their careers within the Trust.

For an informal discussion about the job role please contact Lizzie Jerome on 07801167619.