Service Manager – Lead Team to Drive Growth & Customer Satisfaction

Vertu Motors plc; East Midlands; Vor Ort; GBP 42.000 - 55.000; Vollzeit

Benefits dieser Stelle

25 days holiday rising with length of

Access to our online rewards platform

Preferential Service Rates

Colleague Purchase Scheme

Share Incentive Scheme

Pension

Enhanced Maternity & Paternity

Zusammenfassung

Vertu Renault Derby is seeking an experienced Service Manager to join a leading UK motor retailer. You will drive customer satisfaction, manage service processes, and lead a team to achieve targets with a strong focus on cost control and data integrity.

The role offers a £42,000 base salary with OTE up to £55,000 depending on experience, plus an excellent range of company benefits, training, and career progression opportunities.

Qualifikationen

• The ideal candidate will demonstrate a successful track record in a Service Manager role.
• Strong leadership and people management skills are essential.

Aufgaben

• Take responsibility for implementing and maintaining effective processes to achieve high customer satisfaction, above manufacturer averages.
• Monitor and control costs while upholding quality standards and customer service.
• Ensure accurate collection and recording of customer data in line with group standards.
• Ensure manufacturer standards are adhered to at all times.
• Maintain a safe working environment and monitor colleague performance.

Jobbeschreibung

Vertu Renault Derby is seeking an experienced Service Manager to join a leading UK motor retailer. You will drive customer satisfaction, manage service processes, and lead a team to achieve targets with a strong focus on cost control and data integrity.

The role offers a £42,000 base salary with OTE up to £55,000 depending on experience, plus an excellent range of company benefits, training, and career progression opportunities.