Service Manager - Lead Service Team (Agri/Construction)

Lloyd Ltd Carlisle; Bishop Auckland; On-site; GBP 42,000 - 62,000; Full time

Benefits offered by this job

Company vehicle

Competitive salary package

Ongoing training and development

29 days annual leave (32 with service)

Company pension with life assurance

Staff discount

Wellness and GP support

Job summary

Lloyd Ltd Bishop Auckland is seeking a Service Manager to lead a team of Service Engineers and oversee the service office in a busy workshop environment. The role focuses on driving performance, delivering excellent customer service and managing workloads across agricultural, construction and groundcare sectors.

The ideal candidate has extensive workshop/engineering leadership experience, strong interpersonal skills and a track record of improving efficiency.

Qualifications

• Experience leading teams in a workshop/engineering environment.
• Strong leadership, communication and interpersonal skills.
• Commercial awareness and ability to manage performance and efficiency.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Lead and motivate a team of Service Engineers across sectors in a busy workshop.
• Drive productivity, efficiency and performance to support business growth.
• Oversee day-to-day workshop and service office operations and plan workloads.
• Build and maintain strong customer relationships.
• Interpret financial and performance data.
• Ensure high standards of health & safety, quality, and customer satisfaction.

Skills

Leadership

Workshop management

People management

Customer service

IT literacy

Driving licence

Job description

Lloyd Ltd Bishop Auckland is seeking a Service Manager to lead a team of Service Engineers and oversee the service office in a busy workshop environment. The role focuses on driving performance, delivering excellent customer service and managing workloads across agricultural, construction and groundcare sectors.

The ideal candidate has extensive workshop/engineering leadership experience, strong interpersonal skills and a track record of improving efficiency.