Service Manager for Locality

Kirklees Metropolitan Council; Nottingham; On-site; GBP 59,000 - 62,000; Full time

Job summary

Nottingham City Council is seeking an experienced Service Manager for Locality to lead and shape services that safeguard and improve outcomes for children and families across Nottingham. You will provide strategic and operational leadership to social work teams, and work with partners to deliver joined-up, child-centred support.

You will drive high-quality practice, workforce development and continuous improvement, embedding a vision for a connected, collaborative social care system with strong

Qualifications

• Leads and shapes services to support, safeguard and improve outcomes for children and families.
• Provides strategic and operational leadership to social work teams.
• Develops workforce capability and drives continuous service improvement.

Responsibilities

• Oversee service delivery, quality assurance and workforce development to ensure timely, effective support for children and families.
• Collaborate with Family Help, education, health and partner agencies to coordinate care.
• Foster a positive culture and develop practitioners in relationship-based practice.

Job description

As Service Manager for Locality, you will play a key role in leading and shaping services that support, safeguard and improve outcomes for children and families across Nottingham. Working within our new locality model, you will help deliver a more joined-up approach that strengthens relationships, reduces unnecessary handovers and ensures families receive the right support at the right time.

Reporting to the Head of Service, you will provide strategic and operational leadership to a number of social work teams, creating the conditions for high-quality practice, strong performance and continuous improvement. You will oversee service delivery, quality assurance and workforce development, ensuring children receive timely, effective support that keeps them safe and promotes positive outcomes.

Working closely with colleagues across Family Help, education, health and partner agencies, you will lead a collaborative approach that places children and families at the centre of decision-making. You will support the development of strong community relationships and help ensure services work together effectively to respond to need and reduce escalation wherever possible.

We are seeking an experienced and inspirational social work leader with a strong track record of leading high-performing teams and driving service improvement. You will be passionate about developing others, creating a positive culture and supporting practitioners to deliver excellent relationship-based practice.

Through your leadership, you will help embed Nottingham’s vision for a more connected, child-centred social care system, ensuring children and families experience consistent support, strong professional relationships and better outcomes

The closing date for applications is 23:59 on Sunday 25th October 2026. We reserve the right to close this vacancy early should a sufficient number of applications be received. Please state the role you are applying for in the subject field of your email.

Do not use AI tools to generate your supporting statement, as this may be reviewed and taken into consideration during the shortlisting process

Company: Nottingham City Council

Salary: £58,602 – £62,109

Location: Nottingham, Nottinghamshire

Sector: Corporate Services

Sector: Customer Services

Sector: Health and Social Care

Job Role: Manager