Service Manager - Addiction Crisis Outreach Lead

Turning Point Scotland; Airdrie; Hybrid; GBP 41,000 - 46,000; Full time

Benefits offered by this job

Learning courses

eLearning courses

Funded SVQ qualification

Career progression

Pension scheme

Family-friendly policies

Holidays

Job summary

Turning Point Scotland is hiring a Service Manager in Airdrie to lead the North Lanarkshire Alcohol and Other Drugs Crisis Outreach Service. You will oversee frontline health and social care staff across six localities, delivering efficient, person-centred care.

You will empower people to live independently, reduce harm from drug and alcohol use, and create a supportive, safe operating environment. The role is permanent, full-time, with a salary of £41,316–£46,177.

Qualifications

• Experience working with vulnerable people and leading a service delivery team.
• Ability to negotiate with internal and external partners and build positive relationships with people who use the service.
• Excellent planning and organizational skills with the ability to prioritise multiple tasks in a pressurised environment.
• Knowledge and experience of drug and alcohol related harm.

Responsibilities

• Lead your team of frontline health and social care staff to deliver high quality, person-centred care across six localities.
• Provide support to empower people to live independently and reduce harm from drug use.
• Maintain a safe operating environment and ensure quality and compliance across the service.
• Build and maintain positive relationships with service users, families and external partners.

Job description

Turning Point Scotland is hiring a Service Manager in Airdrie to lead the North Lanarkshire Alcohol and Other Drugs Crisis Outreach Service. You will oversee frontline health and social care staff across six localities, delivering efficient, person-centred care.

You will empower people to live independently, reduce harm from drug and alcohol use, and create a supportive, safe operating environment. The role is permanent, full-time, with a salary of £41,316–£46,177.