Service Manager

Sussex Partnership Nhs Foundation Trust; Worthing; Hybrid; GBP 42,000 - 60,000; Full time

Job summary

Sussex Partnership NHS Foundation Trust in Worthing is seeking a motivated Service Manager to lead the safe, effective, and efficient delivery of community mental health services for adults in Worthing and Adur. The post requires strong operational leadership and a track record of managing multidisciplinary teams.

You will drive transformation of NMHT services, balance performance targets with financial stability, and develop partnerships across primary and secondary care to improve access and

Qualifications

• Educated to degree/diploma level with a relevant qualification or equivalent experience.
• Clinical/post graduate management qualification or equivalent level of leadership experience.
• Minimum of 3 years experience of and demonstrable achievement in managing/leading health/social care services.
• Experience of managing resources, change management, and financial recovery plans
• Experience of modernising services without additional resources.
• Experience of developing and maintaining effective partnerships with stakeholders in the redesign of services.
• Experience of project management and imaginative planning.
• Experience of managing/leading a diverse practitioner team.

Responsibilities

• Oversee provision of high-quality services meeting performance objectives while maintaining financial balance.
• Lead development and delivery of quality service improvement projects and transformation across Worthing and Adur NMHTs.
• Provide confident leadership to team leaders and clinical leads; manage confidential information with discretion.
• Communicate clearly and ensure effective coordination with primary and secondary care partners.
• Plan and prioritise workload; work independently and take initiative.

Skills

Leadership experience

Health/Social care management

Change management

Strategic planning

Partnership development

Project management

Communication skills

People management

Education

Degree or diploma with relevant qualification

Clinical/postgraduate management qualification

Job description

Sussex Partnership NHS Foundation Trust is looking for a motivated, experienced manager ready to take the next step in their leadership journey. This Service Manager role offers the opportunity to lead the safe, effective and efficient delivery of services within the Worthing and Adur NMHTs, which provide community mental health care for adults across the Adur and Worthing localities. The transformation of community mental health services has brought together primary care mental health provision, including the Emotional Wellbeing Service and Pathfinder, with specialist secondary care services previously delivered by the Assessment and Treatment Teams. This integration has created a multidisciplinary model of care, focused on improving access, enhancing patient outcomes, and delivering more joined-up support across local communities. This role offers a unique opportunity to optimise and further develop the NMHT model, driving innovation and continuous improvement across community mental health services. Working closely with colleagues across primary and secondary care, the successful candidate will play a key role in delivering a more preventative, responsive, and person-centred service for the populations of Worthing and Adur., Bringing operational leadership experience and expertise, your key responsibilities will include overseeing the provision of high-quality services meeting a range of performance objectives whilst maintaining financial balance. You will lead the successful development and delivery of quality services improvement projects and transformation across Worthing and Adur NMHTs to support increased service efficiencies and effectiveness. A solution-focused, self- motivated individual, you will embrace resolving day to day problems independently. You will be a confident and clear communicator possessing excellent organisational, verbal and written skills. The post holder will be required to have sound operational experience at either Team Leader or Service Manager level and be able to work on their own initiative to prioritise and plan their own workload efficiently. You will be expected to appropriately manage confidential, complex and sensitive information, exercising discretion and upholding high professional and ethical standards at all times. You will also provide exemplary leadership and line management to the Team Leaders and Clinical Leads within the Worthing and Adur NMHTs, supporting them to develop their skills, expertise and confidence as key senior leads within the service.

• Educated to degree/ diploma level with a relevant qualification or equivalent experience.
• Clinical/post graduate management qualification or equivalent level of leadership experience and proven ability to perform at this level, Minimum of 3 years experience of and demonstrable achievement in managing/leading health/social care services.
• Management of resources and good track record with change management, efficiency savings and financial recovery plans
• Experience of modernising services without additional resources.
• Experience of developing and maintaining effective partnerships with stakeholders in the redesign of services.
• Experience of project management and imaginative planning.
• Experience of managing/leading a diverse practitioner team, Successful candidates are normally appointed to the bottom of the pay scale unless previous NHS experience in a similar role can be evidenced. At SPFT we put people first. We'll do everything possible to help you feel respected, valued and included. You'll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.

We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it's part time hours, hybrid working or flexible start and finish times, we'll explore what works for you and the role. We recognise that tools like AI are becoming part of everyday life and you may choose to use them when preparing your application. We welcome this, as long as what you submit reflects your own experience, skills and voice. AI can be helpful for structuring or refining your answers, but it should not replace your own examples or create content that isn't based on your real experience. Our recruitment process is designed to get to know you, and we'll explore your examples further at interview, so it's important your application genuinely represents what you bring. You can read more about using AI in applications and interviews on our recruitment process page. We're shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we'd love to hear from you.

• Travel easily between coast and countryside, with a blend of picturesque villages and seaside towns
• Embrace the city life with great access to visit Brighton and London
• With easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventure

We'd love you to join our organisation that is rated 'good' overall and 'outstanding' for caring by the CQC. Our staff agree, in our recent staff survey 82% told us that they recognise that care for patients is our top priority. Key staff survey results include:

• 70% highlighting flexible working opportunities as a key point for satisfaction at work
• 79% reporting feeling able to make suggestions to improve the work within their team
• 77% identifying the opportunities to show initiative in their roles