Service Manager

ASI Recruitment; Swindon; On-site; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on turnover

22 days holiday

Job summary

ASI Recruitment is looking for an experienced Service Manager to lead a busy service department in Swindon. You will manage a team of about 3–9 people, ensure smooth workshop operations, and deliver excellent customer experiences.

The role offers a £40,000 base (DOE) with a bonus and potential £50,000+ OTE, typically Monday–Friday, 08:00–17:00, with 22 days holiday plus bank holidays. A hands-on leader is preferred to drive performance.

Qualifications

• Proven service manager or workshop manager experience.
• Confident in leading and motivating a team.
• Strong understanding of workshop operations.
• Commercial mindset focused on targets and performance.
• Excellent communication and customer service skills.
• Full UK driving licence.
• Hands-on management style.

Responsibilities

• Managing and motivating the service team
• Keeping workshop productivity and performance on track
• Managing workflow and technician efficiency
• Overseeing customer satisfaction
• Monitoring departmental turnover and performance
• Supporting and developing your team
• Dealing with issues quickly and professionally
• Making sure standards are consistently maintained

Skills

Team leadership

Motivating teams

Communication

Customer service

Driving licence

Job description

Service Manager

£40,000 DOE + Bonus

Are you an experienced Service Manager looking for your next move?

This is a great opportunity to take charge of a busy service department, lead a team and have a real impact on the performance of the business.

The Role

You’ll be managing a service team of around 3-9 people, depending on the site, making sure the department runs efficiently and delivers a great customer experience.

You'll be responsible for:

• Managing and motivating the service team
• Keeping workshop productivity and performance on track
• Managing workflow and technician efficiency
• Overseeing customer satisfaction
• Monitoring departmental turnover and performance
• Supporting and developing your team
• Dealing with issues quickly and professionally
• Making sure standards are consistently maintained

What We're Looking For

• Previous Service Manager or Workshop Manager experience
• Confident managing and motivating a team
• Strong understanding of workshop operations
• Commercially minded with a focus on targets and performance
• Excellent communication and customer service skills
• Full UK driving licence
• A hands-on management style and the ability to get the best from your team

What's On Offer

• £40,000 basic - DOE
• Bonus based on departmental turnover
• £50,000+ OTE
• 22 days holiday + bank holidays
• Monday-Friday, 08:00-17:00
• No weekends

A great opportunity for an experienced Service Manager looking for good earning potential, Monday-Friday hours and genuine responsibility.