Service Manager

AVS Newcastle ltd; Swansea; On-site; GBP 29,000; Full time

Job summary

AVS Newcastle ltd is seeking a Health and Care Service Manager to oversee the delivery of health services in Swansea. This role requires strong leadership skills and experience in health or social care, ensuring compliance with national standards. You'll manage services under the British Red Cross banner, aimed at supporting vulnerable individuals, with a commitment to quality and team collaboration.

Benefits

36 days annual leave plus option to buy 5 extra days

Up to 6% contributory pension

Flexible working

Access to the Blue Light Discount Card

Wellbeing support

Access to learning and development opportunities

Qualifications

• Management experience and excellent organizational skills.
• Experience in delivering high quality services.
• Ability to manage and monitor budgets.

Responsibilities

• Manage health and care services ensuring standards are met.
• Quality and performance management.
• Line management of staff.

Skills

Leadership

Organizational skills

Quality management

Education

Experience in health or social care

Tools

Microsoft 365

Job description

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Hours: 17.5 per week

Contract: Fixed term contract (until end of Mar 26)

Full UK driving licence and access to a vehicle is essential (Business mileage will be reimbursed)

Would you love to make a difference to the lives of vulnerable people?

For over 75 years, the British Red Cross has supported the NHS and provided a lifeline for vulnerable individuals and supported people in crisis following an emergency. If you are organised and motivated then this is a fantastic opportunity to join our Health and Care team as a

Health and Care Service Manager

Location: Swansea and surrounding area

Salary: £28,507 per annum, pro rata

Hours: 17.5 per week

Contract: Fixed term contract (until end of Mar 26)

Full UK driving licence and access to a vehicle is essential (Business mileage will be reimbursed)

Do you have great leadership skills and can get the best out of people? Would you love to make a difference to the lives of vulnerable people?

For over 75 years, the British Red Cross has supported the NHS and provided a lifeline for vulnerable individuals and supported people in crisis following an emergency. If you are organised and motivated then this is a fantastic opportunity to join our Health and Care team as a Service Manager. You will manage health and care services, ensuring all appropriate standards and requirements are met and service contracts maintained.

What does a day in the life of a Service Manager involve?

• Ensuring services are developed and implemented within the framework of national guidelines and to national expectations but flexed to meet local needs.
• Ensuring the area is working within Corporate Plan; service standards are achieved and maintained.
• Supporting developments and contracts.
• Quality and performance management.
• Line management of staff.
  
  

What does it take to be a successful Service Manager?

• Management experience and excellent organisational skills with an ability for prioritising your own & other people's workload against competing deadlines.
• Experience of working in a health or social care setting or voluntary organisation and delivering high quality services to people in need.
• Sound working knowledge of Microsoft 365; Outlook, word processing, presentation and spread sheet packages.
• Ability to prepare, manage and monitor budgets.
  
  

Closing date for your application is 4th June 2025.

This could be a secondment opportunity for internal applicants.

In Return For Your Commitment And Expertise, You'll Get

• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support: Access to mental health and wellbeing assistance.
• Team Working: Support our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.
  
  

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network.

Together, we are the world's emergency responders

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Customer Service

• Industries

  Administrative and Support Services

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