Service Manager

Mencap; Plymouth; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Enhanced DBS check

Pension

Holiday buying options

Job summary

Mencap seeks a dedicated manager to work with the people living in the service and the team to provide high-quality, person-centred support. You will monitor service quality to ensure compliance and liaise with families and other stakeholders to keep everyone informed and involved.

Flexibility with duties and on-call rotation may be required, with a commitment to an inclusive, diverse workplace across our services.

Qualifications

• The suitable candidates will ensure that our services reach the highest possible standards in terms of quality and cost effectiveness - in this way, you will help us to meet needs of the people we support and encourage real involvement and influence in what we do.
• You will need to be computer literate and have experience managing in care.

Responsibilities

• Work with the people living in the service and the team to ensure high-quality person-centred support
• Monitor the quality of the service, ensuring it is fully compliant
• Liaise with the families and other stakeholders of the people living in the service

Job description

Work with the people living in the service and the team to ensure high-quality person-centred support - Monitor the quality of the service, ensuring it is fully compliant. - Liaise with the families and other stakeholders of the people living in the service

Benefits Why join Mencap?

• All roles are subject to an enhanced DBS check and suitable references.
• 24 days annual leave plus bank holidays (pro-rata for part-time) + a variety of benefits including pension and holiday buying options.
• Ongoing training and development opportunities to enhance your skills.

Requirements

• The suitable candidates will ensure that our services reach the highest possible standards in terms of quality and cost effectiveness - in this way, you will help us to meet needs of the people we support and encourage real involvement and influence in what we do. You will need to be computer literate and have experience managing in care.
• Self-motivation, determination, confidence, passion for positive change and an ability to make difficult decisions under pressure are also key to this role.
• You will need to be flexible with the days you are able to work, as you may need to work an early, late or some weekend work depending on the service needs, also to be part of the manager on call system, and be able to cover for other service managers in the area when on leave.

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!