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Mencap; Omagh; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

24 days holiday

Discounts at leading retailers

Health cash plans

Interest-free loans

Job summary

Mencap in Omagh is recruiting a Service Manager to oversee our Supported Living Services on a 37.5-hour full-time basis. This temporary maternity-cover role runs for around 9 months from mid-October 2026, with potential extension, reporting to the Area Operations Manager.

The role involves frontline support, leadership of teams, and ensuring service operations run smoothly, with a focus on people we support and strong relationship-building with staff.

Qualifications

• Experience in the care sector with people with autism and/or behaviours that challenge.
• Proven experience leading and developing teams.
• Competent in using IT.

Responsibilities

• Ensure smooth operation of the service by undertaking agreed management tasks.
• May cover occasional shifts in emergencies and provide front-line support to the individuals we support.
• Act as a role model and promote best practice within the team.
• Build effective relationships with staff and the people we support.
• Report to the Area Operations Manager.

Skills

Leadership

Team development

IT proficiency

Interpersonal skills

Self-motivated

Tools

IT systems

Job description

We are looking for a full-time temporary Service Manager (37.5 hours per week) to join our Supported Living Services in Omagh, this is a temporary role to cover Maternity Leave starting in Mid-Late October 2026 for 9 months with possible extension.

Effective from the 1st of October 2026 the salary for this role will be £38,004.00

Reporting to the Area Operations Manager, you will be responsible for the smooth operation of your service by undertaking agreed management tasks. In addition to this you may need to cover the odd shift in case of emergency. This will require you to do some front-line support work with the individuals we support. Furthermore, you will need to act as a role model, representing the service positively and demonstrating good practice to other members of the team.

To be considered for this role, experience within the care sector with people with autism and/or who have behaviours that challenge is required. You should have experience leading and developing teams and be competent in using IT.

You will be self-motivated and have a passion for positive change and the confidence to make difficult decisions under pressure. Having strong interpersonal skills will be essential for this role with the ability to build effective relationships with staff and the people we support.

Strong leadership is key to the success of our services. We want to recruit leaders who can demonstrate they have the potential to excel within our team orientated workplace. In return, we are committed to developing your potential even further.

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the directgov website.

At Mencap, we value a diverse and inclusive workplace, and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

No two days are ever the same, sometimes they may be challenging but they will always positive

All roles are subject to an enhanced disclosure check and registration with NISCC and suitable references.

Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document and below link with all the fantastic benefits available to you as a member of our team

https://jobs.mencap.org.uk/benefits.aspx

T&C's apply based on contract

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for Everyone, Every day, Everywhere.

• Everyone is expected to treat people well and make Mencap an inclusive organisation.
• Everywhere people will feel respected, valued, and safe to be themselves.

Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Temporary Service Manager

Company: Mencap

Salary: £38,004 to £38,004 a year

Hours: Full-time

Location: Omagh, BT78

Job type: Contract

Posting date: 5 Sept 2026

Closing date: 18 Sept 2026

Benefits

Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document and below link with all the fantastic benefits available to you as a member of our team

https://jobs.mencap.org.uk/benefits.aspx

T&C's apply based on contract