Assistant Service Manager

Mencap; Plymouth; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

24 days holiday (plus bank holidays)

Job summary

Mencap is recruiting for an Assistant Service Manager in Plymouth, Devon on a 12-month fixed-term contract. You will work with residents and the team to deliver high-quality, person-centred support.

The role requires you to monitor service quality, lead by example, and maintain strong links with families and stakeholders. Flexibility to work early, late, or some weekends is needed, and you may cover for other managers when on leave.

Qualifications

• Experience in care management and leading teams.
• Strong decision-making under pressure.
• Computer literate and able to develop staff.

Responsibilities

• Monitor quality of service to ensure compliance.
• Be an exemplary role model and support staff development.
• Liaise with families and stakeholders.

Job description

We now have an exciting opportunity for a Assistant Service Manager in Plymouth, Devon area on a 12 month Fixed Term contract, Work with the people living in the service and the team to ensure high-quality person-centred support

• Monitor the quality of the service, ensuring it is fully compliant.
• Be an exemplary role model for the team and ensure their continuous development to ensure high standards are continuously met
• Liaise with the families and other stakeholders of the people living in the service

The suitable candidates will ensure that our services reach the highest possible standards in terms of quality and cost effectiveness - in this way, you will help us to meet needs of the people we support and encourage real involvement and influence in what we do. You will need to be computer literate and have experience managing in care. Self-motivation, determination, confidence, passion for positive change and an ability to make difficult decisions under pressure are also key to this role.

You will need to be flexible with the days you are able to work, as you may need to work an early, late or some weekend work depending on the service needs, also to be part of the manager on call system, and be able to cover for other service managers in the area when on leave.

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

Join us at Mencap and be part of a team that believes in equality, diversity, and inclusion. Together, we can create a brighter future for individuals with learning disabilities and empower them to break down any barriers they may face.

Mencap vision is for the UK to be the best place in the world for people with learning disabilities.

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

• Our benefits package offers 24 days of paid holiday (excluding bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document and below link with all the fantastic benefits available to you as a member of our team!