Service Manager

Sunbelt Rentals Careers; Milton Keynes; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Holiday allowance

Life assurance

Retail discount

Pension scheme

Job summary

Sunbelt Rentals is seeking an experienced Service Manager to lead the busy Workshop and a team of technicians, ensuring targets are met and customers are satisfied with the service.

You will drive performance, collaborate across internal teams and with customers and suppliers, and focus on keeping equipment available to maximise revenue in a fast-paced environment.

Qualifications

• Experience of managing a team in a workshop environment.
• Engineering knowledge in electronics, mechanics or hydraulics.
• Experience in Plant Maintenance is desirable.
• Experience maintaining workshop equipment.
• Strong planning and organisational abilities.
• Inquisitive mindset and problem solving skills.
• Customer-focused approach with good communication.
• Computer literacy and IT proficiency.

Responsibilities

• Manage a workshop team and drive productivity to meet targets.
• Ensure equipment availability and keep assets moving to maximise revenue.
• Coordinate with Hire Desk, customers and spare suppliers.
• Maintain a safe working environment and monitor performance.

Skills

Team management

Engineering knowledge

Plant maintenance

Problem solving

Customer focus

Communication

Tools

Computer literacy

Job description

About The Role

Are you ready for your next career move to a Company that really values your contribution and can offer you award-winning training opportunities? Then come and join our friendly Sunbelt Rentals team.
We now have a fantastic opportunity for an experienced Service Manager to run our busy Workshop and team of technicians, ensuring that all targets are achieved and customers are satisfied with the service.
In this busy and varied role you will be responsible for managing performance and driving productivity, ensuring that the team are motivated to succeed in a safe working environment.
As Workshop Manager, you’ll ensure that equipment is available and we keep our assets moving to maximise revenue and customer satisfaction. This will involve close liaison internally, with the Hire Desk and externally, with our customers and spares suppliers, so naturally you will be a great communicator and collaborator.

What can we offer you in return?

You’ll be joining a highly successful company, the UK’s largest equipment rental provider.We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.

About You

If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.

To be considered for the Service Manager role, we’re looking for someone who has the drive and motivation to succeed and share in the success of the Depot/business, along with:

• Experience of managing a team of employees in a workshop environment

• Previous engineering experience and related knowledge eg electronics, mechanics and/or hydraulic systems

• Ideally you will have experience in Plant Maintenance

• Experience of maintaining relevant equipment in a workshop environment

• Good planning and organising skills with a methodical approach

• An inquisitive mind and good problem solving abilities

• A customer-focused approach

• Excellent communication skills

• Computer literacy/IT skills

About Us

Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is.

Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect.

Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.