Service Manager

Voyage Care; Leyland; On-site; GBP 42,000 - 52,000; Full time

Benefits offered by this job

Stream pay access

Blue Light Card

GP and wellbeing support

Cash plans

Enhanced retirement leave

Long service awards

Job summary

Voyage Care is seeking a Registered Service Manager to lead a busy residential service in Leyland, Lancashire. You’ll oversee day-to-day operations, drive quality, and develop the team to deliver outstanding person-centred support.

You’ll champion compliance with CQC standards, manage occupancy and budget, and work closely with families, local authorities and healthcare professionals to shape a thriving, stable service.

Qualifications

• Previous management experience within adult social care.
• Strong knowledge of CQC regulations and quality governance.
• Experience leading, developing and motivating teams.
• Confidence managing performance and driving accountability.
• A Level 5 qualification in Health & Social Care (or willingness to achieve).
• Passion for continuous improvement and delivering outstanding care.

Responsibilities

• Leading, motivating and developing an established team.
• Driving high-quality, person-centred support and positive outcomes.
• Managing performance, supervisions, appraisals and staff development.
• Maintaining compliance with CQC, regulatory and organisational standards.
• Completing audits, quality checks and action plans.
• Managing occupancy, budgets and service performance.
• Working closely with families, local authorities and healthcare professionals.
• Providing leadership to an existing management structure, including a Deputy Manager and Senior Support Workers.

Skills

Leadership

People management

Quality governance

Performance management

Team development

Education

Level 5 qualification in Health & Social Care

Job description

Registered Service Manager - Leyland, Lancashire

Join Voyage Care and Lead a Service Where You Can Make a Genuine Impact

We're looking for an experienced and ambitious Registered Service Manager to lead one of our established residential services in Leyland.

This is an exciting opportunity for a manager who thrives in a fast-paced environment, enjoys developing teams, and is passionate about delivering outstanding person-centred support. You'll be joining a vibrant, fully occupied service with a stable staff team and a diverse range of support needs, making every day varied, rewarding, and engaging.

We're looking for a leader who won't simply maintain standards but will continue to drive quality, embed best practice, and support the service's ongoing development.

What You'll Be Doing

As Registered Service Manager, you’ll have overall responsibility for the day-to-day running of the service, including:

• Leading, motivating and developing an established team.
• Driving high-quality, person-centred support and positive outcomes.
• Managing performance, supervisions, appraisals and staff development.
• Maintaining compliance with CQC, regulatory and organisational standards.
• Completing audits, quality checks and action plans.
• Managing occupancy, budgets and service performance.
• Working closely with families, local authorities and healthcare professionals.
• Providing leadership to an existing management structure, including a Deputy Manager and Senior Support Workers.

Who We're Looking For

This role would suit an experienced Registered Manager, Service Manager, or an exceptional Deputy Manager ready for their next challenge.

We're particularly keen to hear from candidates with experience supporting adults with:

• Complex needs
• Mental health needs
• Learning disabilities
• Autism
• Brain injury or neurological conditions

To Be Successful You'll Need

• Previous management experience within adult social care.
• Strong knowledge of CQC regulations and quality governance.
• Experience leading, developing and motivating teams.
• Confidence managing performance and driving accountability.
• A Level 5 qualification in Health & Social Care (or willingness to achieve).
• A passion for continuous improvement and delivering outstanding care.

Why Join Voyage Care?

We reward your dedication with:

• Stream - access up to 40% of your earned pay when you need it.
• Funded Blue Light Card.
• 24/7/365 GP and wellbeing support for you and your family.
• Cash plans for colleagues and their families.
• Enhanced retirement leave.
• Long service awards.
• Ongoing learning, development and career progression opportunities.

Why This Role?

This is an excellent opportunity for a strong manager who enjoys being visible, hands-on and making a difference. You’ll inherit a stable service with solid foundations and play a key role in shaping its future, developing the team, driving quality, and ensuring the people we support continue to live fulfilling and meaningful lives.

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.